Asian Banking Forum: East Asia Digital transformation in retail banking27-28 September 2017, Hong Kong
The Asian Banking Forum: East Asia launched in Hong Kong in September 2016 and bought together senior level executives from banks across the region including HSBC, The Bank of China Hong Kong, CitiBank, Bank of East Asia and Evergrowing Bank.
The 2016 case-study focused, event provided a unique platform for a dynamic two days of 1:1 meetings and in-depth presentations on the latest market trends in customer engagement and digital disruption.
With key themes including how to change internal mindsets to facilitate customer engagement and exploration into how collaboration with digital disruptors could be the route to success.
Following on from this success, Arena International is pleased to announce that the event will be returning to Hong Kong once again in September 2017.
The 2017 program will explore the latest challenges in the space, and evaluate how banks can implement strategies to avoid becoming digitally irrelevant.
The Asian Banking Forum offers attendees the unique opportunity to develop and capitalize on effective digital strategies.
The 2016 Asian Banking Forum offered delegates detailed insights into leading bank’s strategies in digital transformation and customer engagement. Day 1 opened with 2 presentations from HSBC, with Maya Nakhdjavani Rao, Head of Continuous Improvement and Complaints Management providing an insight into the changing viewpoint of customers to truly identify their needs and Sriram Srinivasan, Head of Digital Platforms and Channel Operations at HSBC giving the HSBC story on what it really ...
The Asian Banking Forum: East Asia, brought together attendees from across the region and included participation from countries including:Hong KongChinaTaiwanJapanMalaysiaMyanmar