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Asian Banking Forum: East Asia Digital transformation in retail banking

22-23 November 2017, Hong Kong

The Asian Banking Forum: East Asia returns for 2017 with a dynamic agenda that has been designed specifically for East Asia by conducting in-depth research with the leading banks in the region.

Over two days, the Forum will explore how retail banks in East Asia can develop strategies for digital transformation to engage their customers and successfully compete with non-bank competitors. Leading figures in the sector will give case study presentations on topics such as leveraging and integrating new technologies, restructuring the traditional bank to enable digital transformation and securing your digital channels.

Featuring case study presentations from Hang Seng Bank, HSBC, DBS, Standard Chartered, ICBC and more, delegates at this exclusive Forum will gain insights into the most innovative customer engagement strategies in retail banking. As well as in-depth content, the Forum also provides delegates with the unique opportunity to have 1:1 meetings to find the right solution for their digital transformation challenges.

Places at this senior-level Forum are limited so please register your interest today.

Event News

Programme Highlights

At the Asian Banking Forum: East Asia senior-level executives will discuss how retail banks can develop profitable customer engagement strategies as part of their transformation in the face of non-traditional competitors.

The benefits of Artificial intelligence in Banking – A focus on machine learning

Ever since the movie ex machina demonstrated the power of Artificial Intelligence (AI) to the world in 2015, it generated an exciting buzz of what the future of technology holds, as well as how chillingly scary it can be. The power of AI has already boosted productivity in multiple sector, thus machine learning will definitely be a major area of investment in the near future.   

Wallet Share – The prime focus for retail banks in the 21st Century

Traditionally, market share has been the dominating figure which banks focused on, and as such these institutions centred their operations on new customer acquisition. Despite its substantial status, a large number of financial services are now shifting their focus to a different indicator. Rather than concentrating on the percentage of population a company occupies, the ‘new kid in town’ explores the amount a customer spends with a company and wallet share is what they have named it.

1:1 Business Meetings

The Asian Banking Forum: East Asia provides a unique platform for delegates from retail banks to meet with the leading solution providers to discuss how to overcome key challenges in the digital transformation process.With vendors spanning categories such as customer experience management, automated workflow and multichannel solutions, delegates are invited to take advantage of the private meeting space provided to consider the range of solutions in the market.

2017 Speaking Faculty

Arena International is delighted to announce the Speaking Faculty for the 2017 Asian Banking Forum: East Asia.

Who should attend this event?

The Asian Banking Forum offers attendees the unique opportunity to develop and capitalize on effective digital strategies.

Headline Sponsor

Gold Sponsors

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Exhibitor Sponsor

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