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Profitable Customer Engagement

14th – 15th June 2017, Singapore

The Asian Banking Forum (ABF) Southeast Asia brings together a pan-regional audience of retail banking representatives who are responsible for delivering digital change within their institution. Following the launch in 2015, ABF has consistently delivered an extremely practical agenda which drives change in a traditional sector. ABF is presented and attended by retail bank leaders from across Southeast Asia and thus is an annual touchpoint for executive networking and benchmarking.

ABF differs from other events in this market by diligently focussing on practical challenges and execution; the agenda considers necessary steps, typical hurdles and practical opportunities to deliver a streamlined digital proposition to customers. Retail banking representatives leave this event with knowledge, ideas and contacts to realise profitable returns from digital investments.

Event News

Digital Innovation – FinTech partnerships

In recent years, FinTech companies have emerged as significant players in the financial services sector through digital innovation. Started out as foes, traditional retail banks and Fintech firms have acknowledged the tangible benefits they can gain from collaboration, resulting in many partnerships and acquisitions to enhance offerings for both parties.

Digital vs. Human – Finding the perfect balance

The rise of digitalisation has seen many traditional retail banks shift their focus from regulatory issues to this prominent feature. As the integration and advancement of technology continues, the conventional operating systems have become outdated and less efficient. Major improvements can be witnessed as technology and digitalisation dominate traditional human processes in many retail banks by saving costs, improving analytics and enhancing efficiency.

What do we provide?

At Arena we understand that network and speaking with the right people is vital to business. This is why additional to the conference program you will meet with solution and technology providers of your choice in direct prescheduled meetings. There will also be four networking breaks every day enabling you to speak with peers.

Who Should Attend?

The Asian Banking Forum provides a perfect platform for senior representatives from retails banks responsible for customer engagement, technology and digital strategy and innovation & transformation from across South East Asia within the roles of:Chief Executive Officer (CEO)Chief Information Officer (CIO)/ Chief Technology Officer (CTO)/ Chief Operating Officer (COO)Chief Marketing Officer (CMO)Head of Retail/ ...


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