Congratulations to our 2016 winners!

2016 saw the CEO of Carpetright, Wilf Walsh join us as our keynote speaker providing an entertaining and insightful case study into the turnaround of Carpetright and the renewed customer focus before the awards presentation and celebrations.

Thank you to everyone who joined us!

Award Categories, winners and the runners up

Best RetailerAO.comJohn LewisApple
Best Food RetailerWaitroseMarks & SpencerAldi
Best Clothing RetailerJohn LewisASOSAdidas
Best Footwear RetailerClarksAdidasMarks & Spencer
Best Electricals RetailerJohn LewisAO.comAmazon
Best Homewares RetailerJohn LewisAmazonIKEA
Best Furniture RetailerJohn LewisIKEAAmazon
Best Health & Beauty RetailerLushAvonAmazon
Best DIY & Gardening RetailerScrewfixAmazonIKEA
Best Instore experience John LewisAppleWaitrose
Best Online experienceASOSAO.comAmazon
Best Online RetailerVeryLittlewoodsMarks & Spencer
Best Online Fulfilment
Best Click & Collect RetailerJohn LewisNextBoots