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Who should attend

From retailers:

CEOs, MDs, CMOs, Chief customer officers, COO, Directors, Heads of:

  • Customer
  • Customer service/experience/engagement/retention/acquisition/loyalty
  • Marketing/Brand
  • Insights/data/analytics
  • Retail
  • Digital
  • Ecommerce/omnichannel
  • Operations
  • Commercial sales/business development
  • R&D/research
  • Buying and Merchandising
  • Communications/PR

Countdown to Customer Satisfaction Conference and Awards 2017