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What to expect from the Customer Experience in Financial Services Summit and Awards 2018

The Customer Experience in Financial Services Summit and Awards will be returning for the 5th annual edition in 2018. The one day, content-fuelled program provides the perfect platform for the leaders in financial services customer engagement to engage with industry peers and hear best in class case studies of exemplary customer experience initiatives followed by a celebration of the past year’s great achievements.

The one-day Summit provides industry leaders a stage in which to share case studies of exceptional cases of customer acquisition, engagement, and retention. The jam packed agenda provides the audience an opportunity to learn and engage with practical and interactive sessions, aimed towards building greater strategies for customers through all channels, both traditional and digital, in a fast-evolving industry.

Following the Summit, the Awards Dinner offers an excellent occasion for further networking and a celebratory occasion where the major achievements of your colleagues and peers from the past year are venerated and commemorated. If you have an example of an initiative which you believe is outstanding in the field then please do reach out to us to nominate yourself alongside other leading cases.

With customer experience now accepted as an absolute necessity it is imperative that the financial services industry work together in achieving true customer engagement and loyalty. With the 2018 Summit and Awards you are given the perfect platform to celebrate successes and further this important work. We look forward to seeing you there.

Countdown to Customer Experience in Financial Services Summit and Awards 2018