May 2012 Newsletter

URGENT NEWS: Friday 4th May is the final day to register for the 10th anniversary of the European Banking Forum at the 5 star Royal Garden Hotel London on the 8-10 May 2012. Please contact us immediately to book your place at the number one Retail Banking event in Europe.

The event will look at new ways of driving profit and performance at the leading Retail Banks in EMEA.

Presentations include the following:

Embracing virtualisation to reduce infrastructure costs in an increasingly complex environment
Marc Guillouet, Head of Production/Infrastructure, Societe Generale
The strategic imperative for Retail Banking customer intimacy
Ricardo Forcano, Executive Director, Strategy & Corporate Development, BBVA
Global Payments: Innovations in technology, strategy & development
Roel Wolfert, Senior Vice President, VISA Consulting
A dynamic approach to IT security in cutting edge IT projects
Gil Delille, Head of IT Security, Credit Agricole
Challenges in customer acquisition & retention: What are the drivers?
Alessandro Decio, Head of Family & SME Division, Unicredit
Business opportunities for the financial industry in the world of social networking and Cloud based computing services.
Ronny Khan, Department Head, Security Solutions Internet Banking, DnB NOR

EBF 2012 will begin with an evening drinks reception and canapés on Tuesday, 8 Mayfollowed by a full programme of business and social activities on 9 - 10 May 2012 including lunches and a Gala Dinner.

In addition to the annual meetings, EBF also offers extended networking opportunities during EBF Dining Club customised events.

Future Dining Club events include:

EBF Dining Club Dinner - Mortgage Risk - A fresh set of factors to improve your book - 17th May 2012, London sponsored by Ordnance Survey.

EBF Dining Club Dinner - Staying ahead in a changing market - 24th May 2012, London, sponsored by Rackspace

To ensure you are up-to-date with the latest market drivers and strategies in the banking sector, we have attached news (right) from the industry. Please read through and let us know your thoughts. We will be happy to hear your feedback.

For more information concerning EBF 2012 or EBF Dining Club please do not hesitate to contact us.

Kind regards,

Nadine Placzek
EBF Forum Director
T: +44 (0) 20 7936 6945
E: nadineplaczek@arena-international.com
W: www.ebfforum.com

Rex Pointon
EBF Forum Director
T: +44 (0) 20 7936 6702
E: rexpointon@arena-international.com
W: www.ebfforum.com