Capitalising on customer channels and touchpoints to drive new business and harness brand loyalty

14 – 15 November 2017, London

Welcome to the Brand & Customer Engagement in Foodservice 2017 Conference, an annual event looking at how to capture new diners whilst getting existing customers to come back to your business and increase their spend.

We’ll be gathering brand, marketing, insight and loyalty leaders from the food-to-go to the casual dining market and will consider strategies behind building a customer base and reducing the cost of customer acquisition. We’ll explore everything from building a brand, utilising data analytics, maximising the potential of social media and delivering an improved customer experience and hope to create a show which introduces attendees to new concepts and ideas.


Event News

Why Attend

With focused sessions, practical workshops and an exhibition, this free-to-attend invitation only event for senior leaders will offer delegates the forum in which to share their experience in de

Who Should Attend?

CEOs, Founders and MDsMarketingBrandingSales and Business DevelopmenteCommerce and Digital SalesRevenue ManagementOperationsFinanceCustomer experience and user experienceLoyalty and CRMDigital

Zonal Gets Its Skates On

Christmas has come early for Zonal, as the UK’s leading technology provider to the hospitality sector has installed its Aztec EPoS systems at the country’s largest dedicated, pop-up ice rink, located in Canary Wharf, London. 

Branded Hospitality Apps on the Up

Over the last 12 months, there has been a steep rise of 400% in the number of high street hospitality brands seeking to develop their own app, according to data from Zonal.

Zonal appoints Information Security and Compliance Manager

Hospitality technology specialist, Zonal, has appointed Leo Cunningham as Information Security and Compliance Manager. Based out of Zonal’s Edinburgh headquarters, this is a new role for Zonal which has enjoyed rapid growth since its foundation more than 37 years ago. 

Zonal goes for gold with HOSPA

As Zonal continues to expand its operations in the hotel sector, the UK’s leading provider of integrated technology for hospitality businesses has rubber sealed its commitment by becoming a Gold partner of trade body HOSPA.