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Zendesk

Zendesk builds software for better customer relationships. We empower organisations to improve their customer engagement and better understand their customers.

Our products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation, and scale with their growth.

Connect the dots - Creating a single view of your customer 

It’s not enough for retailers to simply provide a multi channel experience, you need to know your customer inside out, you need to join the dots of a 360 degree view. 

Join Richard for this presentation as he explores the need for a single view of the customer and the steps needed to achieve a joint up, visible and enjoyable customer experience. 

Richard Bassett, Strategic Account Director, Zendesk

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