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Welcome to the ninth annual International Hotel Technology Forum (IHTF) 2012, the leading face- to-face event for the hotel technology industry. All delegates will be offered the exclusive opportunity to engage in pre-arranged, private business meetings with selected organisations of their choice. All IHTF registrants will be individually matched according to their business needs and immediate and future priorities. A Meetings Manager will be specifically assigned to co-ordinate this. NEW in 2012: the exclusive IHTF meetings model will now run in parallel to a fully comprehensive conference programme, featuring presentations on the latest strategic thinking, business model evaluation and technological advances such as CRM, PMS and RMS, which in turn will enhance their competitiveness and profitability in the marketplace. Read More...

2nd – 4th May 2012

Event News

Changes to the Arena International Privacy Policy

In accordance with new ICO legislation we have recently updated our privacy policy. In the latest update, our policy explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our

Who Should Attend IHTF 2012

Hotel Group Technology Chiefs are under constant pressure to meet the ever-growing expectations of their guests. The industry, by nature, is constantly changing and, for key executives, it is essential, yet also expensive and time consuming, to keep up to date.The International Hotel Technology Forum (IHTF 2011) has been designed to fulfill this need. The forum brings together leading technology solution providers from around the world.

Future Tech Arena Room

For the first time this year we will have a Future Tech Arena room at IHTF. You can meet the following companies in this room: FCS, FourteenIP & HP, Hotel Technology International, Impact Screen Solutions, MCOM, Openways, RateTiger, Rocketseed, Schneider Electric, TigerTMS and Trust International.


Welcome to the Alternative

Alternative is one of the UK’s leading independent telecommunications service providers. Since 1994 we have grown steadily and dependably, focusing on delivering high levels of customer service, expert consultancy and technical expertise. It’s an ethos that means over 5,000 businesses and organisations trust Alternative with their vital communications.


Beating the rush

Revenue management for hotels has always been a tricky business, simply because of the huge number of factors which need to be taken into account - location, season, hotel facilities, customer profiles… Today, this is even more complex, with increasingly demanding guests and the ease of online comparison tools. Now, instead of just managing capacity, hotels are staying one step ahead of the game by actively looking for ways to increase their revenue, based on booking pattern forecasts.


Philips launches MediaSuite TVs giving today’s hotel guests, tomorrow’s connectivity

The launch of Philips’ MediaSuite was supported by research indicating travelers are attracted to hotels offering interactive TV services. More than half (55%) of respondents in a pan-European survey of 6,767 travelers, said that they would chose a hotel offering an internet enabled TV service over one which does not. 92% stated they would use NetTV every time they are in a hotel room. The most appealing services to access via the internet were found to be catch-up TV (39%), news (17%) ...

Advisory Board

Bryan Hammer Picture

Bryan Hammer

Director of IT, Europe, Africa & Middle East, Starwood Hotels & Resorts

Advisory Board

Jeffrey Stephen Parker Picture

Jeffrey Stephen Parker

Vice President of Technology, Magnolia Hotels

Advisory Board

Jeremy Ward - Kempinski Hotels Picture

Jeremy Ward - Kempinski Hotels

SVP of Information Technology

Advisory Board

Mac Smith Picture

Mac Smith

Hospitality Consultant

Advisory Board

Samir Abi Frem Picture

Samir Abi Frem

Corporate Vice President Information Technology, Rotana Hotels

Advisory Board

Scot Campbell Picture

Scot Campbell

VP & CIO, Pinnacle Entertainment

Advisory Board