Your toolkit for end-to-end operational adaptation to reach the digital-savvy future consumer

17th - 18th May 2017, London, UK

The Digital Transformation in Insurance conference is returning for a second time in London due to its massive success last year. The event aims to deliver actionable content about the whole end-to-end insurance process. For the first time ever, the event is being run as a stream event, holding two conferences at the same time, all under one roof. Focusing on both Front-Office – customer-facing angle and the often forgotten Back-Office – operational angle, this strategic event is not about the nuts and bolts of technology, rather it’s about how to use digital tools to grow your customer base and improve those internal processes to ultimately grow your business.

With a room full of hundreds of insurers, brokers and aggregators, delegates are guaranteed to leave the event knowing how to achieve digital excellence now and in future, and thrive above non-traditional, digital savvy competition currently threatening the industry.

This allows the exploration of challenges and emerging opportunities to both deliver operational efficiency but also exceed customers’ digital expectations. Participants in the 2016 programme included: Zurich insurance, AIG, RSA, Ageas, RAC, LV and many more and with efficiency and digitisation at the forefront of the insurance sector, the need to share experiences, scalable success stories and new ways of working has never been greater.


Event News

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Defining Digital Transformation: Insurance Sector

What do we mean by digital transformation, and why is it essential to speak about it now? More importantly, how is digital transformation affecting insurance sector? Technologyspending among insurance companies saw a significant increase in 2016 and it is expected to grow further.

Learning about enhanced customer experience from Insurtech companies

Insurtech is a relatively new word that stands for all the companies that noticed opportunities brought by digital innovation and other technology disruptors in the industry. Termcombines two words – Insurance and Technology – similarly to its ancestor Fintech.

What to expect from 2017

Digital Transformation in Insurance is not an event showcasing the latest technology innovation. The event will not focus on pure opportunity, but on the steps insurance have to take to sustain their business moving forward. Each year we aim to create a comprehensive agenda, speaker line-up and audience to share ideas and inspire the innovations of the future.

Highlights from Digital Transformation in Insurance Congress 2016

2016 saw delegates gather to explore the latest developments in digital transformation in the insurance market. The event featured presentations from some of the leading insurers and brokers and gave attendees the opportunity to discover new technology and new ways of working which have brought about improvements not only for the customer but also those which give companies a competitive edge.