International Outsourcing Forum

2 - 4 October 2013, Reims, France

The International Outsourcing Forum is an exclusive event that each year helps senior executives from the Outsourcing community to forge strong and lasting business relationships and to share best practice and knowledge about the very latest issues affecting the industry.

For the past 9 years the forum has provided a platform for senior executives working in specific areas of the outsourcing sector to meet, share experiences, raise issues and find solutions with their peers and business partners.

IOF provides senior executives with outsourcing and location selection requirements with support and advice from world class legal and consulting advisers. Running over the 3 days the programme combines a series of master classes, keynote presentations, panel sessions & round table discussions delivered by senior executives from the industry’s most active and innovative outsourcers, industry associations, consultants, Investment Promotion Agencies and Solution Providers, covering all aspects of outsourcing and location selection.

About the Event


IOF 2013 Overview

The International Outsourcing Forum 2013 will cover all aspects of outsourcing and location selection including:RFP & RFT processesOutsourcing business plansCustomer service issuesCritical success factors, how is success measured?Spend managementDispute ...


“Highly professional, speakers well versed in subject matter, good presentations” - Marketing Manager, Elocalize Technology

IOF 2012 - Interview with GoyelloVideo

Please see below for video interviews with two of IOF 2012’s participants: Goyello and Folksam.

IOF 2012 - Interview with FolksamVideo

Video:IOF 2012 - Interview with Folksam

Location & Title Sponsor


Anders Aeroe Picture

Anders Aeroe

Director, Division of Market Development, United Nations International Trade Centre

Armand Angeli Picture

Armand Angeli

Co-Founder and Vice President, EOA France

Bryan Barr Picture

Bryan Barr

Vice President, Process Improvement and Global Accounting Coordination, Nissan Europe

Gregor Caldow

Downstream and Operations Global Charges Process Manager, Royal Dutch Shell

Frederic Devienne Picture

Frederic Devienne

Chief Financial Officer, EMEA, AGCO Corp

David East Picture

David East

Business Development Director, fDi Intelligence

Jens Erik Ebbesen Picture

Jens Erik Ebbesen

VP CIO, TeliaSonera

Stephen Fleetwood Picture

Stephen Fleetwood

Associate Director, CBRE

David Frydlinger Picture

David Frydlinger

University of Tennessee, Vested Center of Excellence & Lindahl

Philippe Gaillard Picture

Philippe Gaillard

Sales Leader, BPO Europe, Capgemini BPO

Jean-Yves Heyer Picture

Jean-Yves Heyer

Director General, Invest in Reims

Peter Horsten Picture

Peter Horsten

Managing Director, Goyello

Jamie Liddell Picture

Jamie Liddell

Editor, Outsource Magazine

Dr Carine Peeters

Professor of International Business and Strategy, Solvay Brussels School of Economics and Management

Alexander Reay Picture

Alexander Reay

President, ITOSDA

Leila Sawaya El Khoury Picture

Leila Sawaya El Khoury

UNDP Project Manager - UNDP, Investment Development Authority of Lebanon (IDAL) Presidency of the Council

James Simmonds Picture

James Simmonds

Global Business Process Outsourcing Lead, AstraZeneca

Rick Simmonds Picture

Rick Simmonds

Managing Partner, Alsbridge

Phil Taylor Picture

Phil Taylor

Professor of Work and Employment Relations, Business School, University of Strathclyde

Elias van Herwaarden Picture

Elias van Herwaarden

EMEA Service Leader, Global Location & Facility Services, Deloitte