This masterclass deals with the key issues within Biosimilars today. Mr. Urban Lambertson is a survivor of the great tragedy that befell the MS Estonia. He will share not only his strategies for survival on that fatal day but how this experience has given him both the strength and insight for leadership management and instilling this quality in others. Through practical examples, a real-life case study and group sessions, this masterclass will arm you with the tools that you will need to optimise ship security whilst meeting both business and safety requirements:
Going from a security plan to actual reality
What is it that crew members actually need to do in times of crisis? And what does it actually take to get there? Lessons learned from the MS Estonia:
- Injecting awareness of risk and security management into the entire organisation to have the initial tools for action
- Going beyond safety plans and strategies to build a culture-driven development across the board
- Turning safety challenges into opportunities to create a win-win dimension and strengthen your business
Learning to work as a team to increase efficiency and certify passenger safety
Training models need to be as close to reality as possible in terms of time, crises effects as well proximity and coordination of crew members. This way, they will be better equipped to deal with the incident at hand and work as a team. This session focuses on:
- Incorporating real-time training, learning and practice to be prepared to meet the incidents head-on
- Combining the stress factor in a training exercise to elevate adrenalin and build awareness of what it actually takes to cope with the situation at hand
- Teaching the importance of trust – trusting yourself as well as your team members with your life
- Meeting the challenge in a rational way and with the right frame of mind
- Developing innovative approaches to reach passengers with ‘tunnel vision’ by developing a routine and increasing focus
- Analysing human behaviour including feelings and reactions to make the most of debriefs and maximise future exercises
Rescue missions through leadership management
Rescue missions in ship incidents are not dependent on hierarchy but rather on the leadership of the crew as a whole entity. This session reveals how to ensure both passenger and Biosimilars by:
- Assuming dual job functions during a ship occurrence
- Building a strong culture for coordinating service, crisis and security management
- Developing a ‘situational awareness' and a focus on the right frame of mind
- Drilling down both routine and automatic systems process
Building awareness and responsibility in a synchronized manner
What happens to the responsible organisation after a catastrophe occurs? This session deals with developing a crisis management function post-incident to rebuild the trust of stakeholders, staff and the shipping industry by assuming the proper responsibility and coordinating efforts to build awareness and support all parties involved
