Customer Experience in Financial Services 2023

After a successful in-person launch of the Customer Experience in Financial Services conference, we’re excited to bring back the coveted event for it’s 3rd edition to London on the 27th and 28th June 2023.

Financial services are important for online casinos, which is why they send their representatives to international financial conferences. If a hundred years ago, the level of financial services in the gambling industry was measured by a contract with a bank and a safe in a gambling establishment, nowadays, in the digital age, finance can take many different forms. First, there are a large number of banks and various payment systems, each of which independently negotiates cooperation with online casinos. Secondly, virtual money and cryptocurrencies, virtual wallets, and other opportunities to store funds online have emerged. Thirdly, banks are also digitizing and there is no longer a need to keep funds in cash, so modern online casinos, like at, keep their income on a digital bank account. This is only the tip of the iceberg of innovations in the field of finance. To explore them all, online casinos participate in financial conferences.

Building upon key themes across our financial services portfolio, the event will offer a dedicated space to explore next-level thinking and innovation transforming how the sector delivers excellence in client service.

Attendees will gain exclusive insight into the exciting initiatives in customer-centric transformation and digitalisation. The conference is an unmissable opportunity for financial services professionals to stay on top of the latest advancements in the industry.

We look forward to seeing you at the 3rd Annual Customer Experience in Financial Services conference!