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Sorry you missed the sell out Customer And Retention Forum 2014, we are now planning our 2015 event!

Latest Testimonials...

“Top event, best quality of meetings I have ever seen in events I have been at during my career. Not one bad meeting. Senior participants 100% across the board.”

Regional Director, Northern Europe, Trustwave

"It was refreshing to attend such a well organised event which met all our expectations for content and quality of delegates"

Director, Financial Services & Retail, CISCO

“Organisation and service was great. Delegates are influences on a management level. Have been positively surprised”

Managing Director, VoiceTrust

“Good quality and 1-2-1 meetings are an efficient way to do qualifications in a short period of time.”

Sales Executive, Trusteer

“Pre-arranged meetings were pretty much valuable to get a better understanding or products offered by the suppliers”

Executive Vice President Operations, Yapi Kredi Bank Ned

“Excellent, one of my favourite events, wide overview and relevant of industry trends. A unique opportunity to have direct contacts with counterparts from major retail banks”

Risk & Security Officer, Societe Generale

Read more Latest Testimonials...


Latest News

Sorry you missed the sell out Customer And Retention Forum 2014, we are planning our 2015 event!

The EBF Customer and Retention Forum, 2014 edition took place in the city of Amsterdam on the 14 - 15 May; under the customer centricity and profitability umbrella most presentations touched on the key trends affecting the banking industry, key highlights include:Latest tolls on customer acquisition - tactics and organisational chartsThe impact of mobile operators, social and internet media on the traditional payments ecosystem - unveiling opportunities and threatsCustomer ...

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Countdown to EBF - European Banking Forum 2014