2nd Annual Artificial Intelligence in Financial Services Conference Nordics

The Nordic AI-volution: Advancing from practice to performance

25

March

  • 7A Odenplan Norrtullsgatan, Stockholm
  • Complimentary
  • Why attend?
  • Agenda
  • Speakers
  • Plan Your Visit
  • Event Gallery
  • Sponsors
  • Media Centre
  • Contact Us

Sponsors Include

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Company Information

Behavox is an AI company that helps organizations safeguard and enhance their businesses through a unified controls framework.

Its AI-native platform brings together communications surveillance (Quantum), trade surveillance (Polaris), regulatory data retention (Intelligent Archive), and policy management (Pathfinder) on a single, integrated platform.

Behavox enables firms to detect risk, meet regulatory obligations, reduce operational complexity, and turn enterprise data into revenue.

Founded in 2014 and headquartered in London, Behavox serves a global client base across financial services and other regulated industries, with offices in North America, EMEA, and APAC.

Learn more about the Behavox Unified Controls Platform

Company Website

To learn more, please visit our website - https://www.behavox.com/

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Ciklum is a top-five global Software Engineering and Solutions Company. We deliver software engineering excellence to Fortune 500 and fast-growing organizations alike around the world.

Our 2500+ Developers located in the Delivery Centres across the globe, provide our clients with a range of services including Extended Software development teams, Quality Assurance, R&D, IoT, Big Data, Product development and Engineering Consulting.

For more information about us visit www.ciklum.com

Company Website

To learn more, please visit our website - http://www.ciklum.com/

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Cloudera is the only data and AI platform company that large organizations trust to bring AI to their data anywhere it lives. Unlike other providers, Cloudera delivers a consistent cloud experience that converges public clouds, data centers, and the edge, leveraging a proven open-source foundation.

Cloudera empowers organizations to apply AI and assert control over 100% of their data, in all forms–whether in Cloudera or anywhere in the entire data estate–improving security, governance, and real-time and predictive insights. The world’s largest organizations across all industries rely on Cloudera to transform decision-making and ultimately boost bottom lines, safeguard against threats, and save lives.

Company Website

To learn more, please visit our website - https://www.cloudera.com/

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Dataiku is the platform for Everyday AI, enabling data experts and domain experts to work together to build data into their daily operations, from advanced analytics to Generative AI. Together, they design, develop and deploy new AI capabilities at all scales and industries. Organizations that use Dataiku enable their people to be extraordinary, creating the AI that will power their company into the future.

Founded in 2013, Dataiku has proven its ability to continue to develop its founding vision for Everyday AI, and to execute on its growth.

Company Website

To learn more, please visit our website - https://www.dataiku.com/

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FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions.

FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 4 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency.

The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency.

Company Website

To learn more, please visit our website - www.fico.com

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Global Relay is a leading provider of end-to-end compliance solutions for the global financial sector and other highly regulated industries.
Founded in 1999, Global Relay delivers services to over 20,000 customers in 90 countries, including 22 of the top 25 banks. From the Global Relay App for compliant communications through to intelligent archiving, superior data connectors, and AI-enabled surveillance, Global Relay’s integrated compliance solutions enable regulated organizations to meet collaboration, privacy, and security requirements.

Company Website

To learn more, please visit our website - https://www.globalrelay.com/

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Puzzel is the modular, AI-native CX ecosystem that helps contact centres simplify complexity,
unify conversations, and deliver faster, more human service. Our platform brings every
channel, system, and stakeholder together – blending automation with real-time agent
empowerment to reduce manual work, unlock insights, and improve first-contact resolution.

Whether modernising legacy systems or scaling cloud-native setups, Puzzel adapts to your
needs with a flexible, future-ready design. Trusted by leading organisations across Europe,
we help businesses do more with less, boosting efficiency and customer satisfaction.
Customers report up to 278% ROI, proving the real value of smarter, people-focused customer
service.

Company Website

To learn more, please visit our website - www.puzzel.com

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We help organizations make their data work for AI by transforming it into trusted, governed, and context-rich intelligence. Serving tens of thousands of customers worldwide, including 75% of the Fortune 500, Qlik delivers solutions across data integration, data quality, analytics, and AI. Our trusted data products, powerful analytics engine, and agentic experience work together to help customers reduce risk, control costs, and adapt as AI, data, and business needs continue to evolve—without locking them into rigid systems.

Company Website

To learn more, please visit our website - https://www.qlik.com/

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SS&C Blue Prism fuels the world’s most complex businesses with agentic automation that’s trusted, tested and ready to run. Backed by SS&C Technologies, a $25 billion enterprise, we fuse advanced AI-driven software with deep industry expertise to turn agentic from idea to impact.

Our agents operate where it matters most: in high-stakes, high-compliance environments across banking, healthcare, insurance, asset management and 70+ other industries. With built-in governance, proven execution and a straight line to value, we help enterprises work faster, safer and smarter.
As our own “customer zero”, we power over $4 trillion of SS&C customer assets with the same engine we deliver to our customers.

We make agentic AI operational.

Company Website

To learn more, please visit our website - https://www.blueprism.com/

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Seismic empowers insurance companies to deepen client relationships, streamline sales processes, and drive growth through personalized, compliant content and modern enablement technology. Our platform equips agents and teams with the tools, insights, and training needed to maximize every client interaction, accelerate productivity, and deliver seamless, high-impact digital and in-person experiences.

Company Website

To learn more, please visit our website - www.seismic.com

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Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent and compliant conversations across all touchpoints and channels. The Conversation Cloud™ helps over 650 enterprise organizations across the globe simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle.

Company Website

To learn more, please visit our website - www.smartcommunications.com

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Company Website

To learn more, please visit our website - https://sigma.software/

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Software Improvement Group (SIG) empowers organizations to govern the software their business runs on. Through complete portfolio analysis and tailored strategic advice, SIG helps companies embrace AI with control, improve software quality and security by focusing strategic efforts across people, process, and technology.
Sigrid®—SIG’s software governance platform—analyzes over 400 billion lines of code across more than 30,000 systems and 300+ technologies, offering evidence-based insights to help organizations prioritize and manage their most critical IT initiatives.
Founded in 2000 and headquartered in Amsterdam, SIG has offices in New York, Copenhagen, Brussels, and Frankfurt. The company complies with leading ISO/IEC standards, including 27001 and 17025, and co-developed ISO/IEC 5338—the new global standard for AI lifecycle management.
Combining expert consulting with over 25 years of industry-leading research, SIG is the global authority on software portfolio governance.

Company Website

To learn more, please visit our website - https://www.softwareimprovementgroup.com/

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Thomson Reuters® Confirmation, is the digital platform and global network trusted by audit firms, banks, and law firms to quickly and securely verify financial data. Confirmation invented electronic confirmations nearly 20 years ago, reshaping the audit confirmation process. Today, 1.5 million auditors, bankers, and financial professionals around the world trust Thomson Reuters® Confirmation to validate data and identify fraud. We can help you too.

Company Website

To learn more, please visit our website - https://www.confirmation.com/eu-en/index.html

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ThreatMark: Bringing Trust to the Digital World
ThreatMark is committed to fostering trust in the digital world by safeguarding individuals from fraud and protecting their personal information. Our advanced Behavioral Intelligence solutions enable financial institutions and fintechs to detect and prevent fraud attacks before they occur. By harnessing the power of behavioral data and analyzing user-device interactions, we proactively identify and thwart fraud, providing financial entities with a robust, future-proof defense against evolving scams.
Through close collaboration with our partners, we not only help combat fraud but also significantly reduce the false positives generated by existing fraud controls. This results in lower operational costs for financial institutions and fintechs, while improving customer retention and driving revenue growth.

Company Website

To learn more, please visit our website - https://www.threatmark.com/

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Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA, IDP and Process Orchestration by Everest Group, Leader in Unstructured IDP by IDC and Leader in Intelligent Automation by Zinnov Zones. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will propel their businesses into the future.

Company Website

To learn more, please visit our website - https://www.tungstenautomation.com/

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Verint® Financial Compliance™ (VFC) is a comprehensive communications compliance solution that helps organizations capture, retain, manage, and analyze trade-related interactions across traditional and digital communication channels and platforms. Having pioneered a number of innovative, market-leading capabilities such as the capture of persistent chat in Microsoft Teams, this proven solution helps financial institutions adhere to complex financial regulations and avoid severe financial and legal penalties.

Verint Communications Analytics™, VFC’s own finance-specific, compliance-focused speech transcription and analytics offering helps financial services firms find the gaps in captured voice conversations. Among other features, it offers highly accurate multilingual transcription, diarization and speaker identification, automatic sentiment analysis, channel shift detection and more.

Building on Communications Analytics, VFC AI Insights™ (Conduct Risk, Activity Summary, Notes & Actions) help businesses proactively detect and prevent compliance and conduct breaches while improving operational efficiencies using secure and explainable AI across on-prem, cloud, and hybrid deployments – with full functional parity.

Company Website

To learn more, please visit our website - www.verint.com/

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Vonage, a global cloud communications leader, helps businesses accelerate digital transformation. Vonage’s Communications Platform allows for integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. Vonage’s fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate – providing the flexibility required to create meaningful engagements. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson group called Business Area Global Communications Platform.

Company Website

To learn more, please visit our website - https://www.vonage.com/

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    Why attend?

    Artificial Intelligence in Financial Services Nordics 2026 brings together the region’s most senior executives to address:

    • How to move from AI pilots to production at enterprise scale.
    • How to operationalise compliance with the EU AI Act.
    • How to ensure audibility, ethics and trust in AI systems.
    • How to unlock real ROI from Generative & Agentic AI
    • How to build AI-ready organisations and workforces


    If you are responsible for strategy, risk, technology, data compliance, operations or innovation, this is the Nordic meeting point you cannot afford to miss.

    Who will you meet?

    • CIOs, CTOs, CDOs & Chief Architects
    • Heads of Data, AI & Digital Transformation
    • Chief Risk, Compliance & Security Officers
    • COOs & Heads of Operations
    • AI, Fraud & Automation Leaders
    • Fintech & AI Strategy Executives

    From across Sweden, Norway, Denmark & Finland.

    What you will learn

    Across two strategic content streams, you will gain practical insight into:

    Scaling AI in regulated environment
    From proof-of-concept to production with full auditability and governance.

    AI regulation & compliance
    Preparing for EU AI Act, ethics, transparency and regulatory readiness.

    Operational & Applied AI
    Fraud prevention, financial crime, process automation and real-time detection.

    Human + AI Transformation
    Skills, culture, trust and workforce evolution.

    Real ROI from Generative AI
    Moving beyond hype to measurable business outcomes.


    Don’t let this chance slip by    ; secure your place at the forefront of AI in finance. Register now and transform your AI challenges into opportunities with insights from the conference. 

    The AI in Financial Services 2023 conference is an upcoming event that will bring together industry experts to discuss the latest trends and innovations in the financial services industry. One of the directions of the conference will be the intersection of artificial intelligence and gambling. As the gambling industry continues to evolve, the use of artificial intelligence is becoming more common, with online casinos and sports betting platforms using AI to improve player interactions and personalize recommendations leggi qui sul gioco d’azzardo. Also bringing together experts from the financial services and gaming industries, the conference will provide a unique opportunity to explore the intersection of these two fields and promote responsible innovation and growth. By attending the Artificial Intelligence in Financial Services 2023 conference, attendees will gain valuable insight into the future of AI in the gambling industry and its impact on the financial services sector.

      WHAT TO EXPECT

      • Gather expert insight from an impressive speaking faculty, 60% of which are director+ level from the biggest FS companies in the industry.
      • Discover the latest innovation and updates from a remarkable agenda, which covers both front-end and back-end themes.
      • Enjoy a day of invaluable networking opportunities.
      • Be part of timely and relevant conversations and hear about topics that are trending in the industry, including The future of AIoT in banking, creating GenAI roadmaps, responsible use of AI and more.

      150+

      Attendees

      		15+

      Exhibitors

      		25+

      Speakers

      		75%

      Attendees at Director+ level
      150+

      Attendees

      		15+

      Exhibitors
      25+

      Speakers

      		75%

      Attendees at Director+ level

      Testimonials

      Artificial Intelligence in Financial Services Nordics 2025 highlights

      Agenda

      • 25 Mar 2026
      Expand All

      Streams

      Stream one

      STREAM A

      Stream two

      STREAM B

      STREAM B: OPERATIONAL & APPLIED AI 

      11 AM

      Panel discussion: Can AI tackle financial crime: Strengthening defences across the fraud lifecycle

      As financial crime grows more sophisticated, so must our defences. This panel explores how AI is transforming fraud detection and where its blind spots still lie. From real-time detection to post-payment forensics, we will examine how institutions can build resilient, end-to-end fraud strategies that balance automation with accountability.

       

      Speakers

      Lukáš Jakubíček
      Lead Principal Solution Consultant & Fraud Expert, ThreatMark

      11:30 AM

      End‑to‑End Automation of Core Financial Processes

      Senior Representative, Tungsten Automation

      11:50 AM

      AI adoption: Why success depends on people, not just technology

      NOBA Bank Group’s AI journey at was never just about technology. With a small, dedicated team and strong executive support, they developed internal and customer-facing AI solutions by focusing on adoption, change management, and practical impact. Rolling out licenses or generic "off-the-shelf" tooling quickly proved insufficient; instead, they prioritised self-service creation, and focused on understanding, categorising, and embedding internal knowledge in a structured manner. By leveraging Azure OpenAI and internal APIs, they achieved fast and secure results. Key learnings from their internal rollout directly shaped their customer chatbot, proving that true success comes from understanding user needs and organisational context. Importantly, this approach allowed them to connect AI development to clear business goals and deliver tangible customer value. Join us for a deep dive into their approach, adoption metrics, and why rolling out AI in a financial institution is “not a tech project”- it’s about people, process, and purpose.

      Speakers

      Dag Øyvind Paulsen
      Head of architecture, Bank Norwegian – a branch of NOBA Bank Group AB (publ)
      Fredrik Hjortblad
      AI Business Development & Analysis Manager, Nordax Bank – a branch of NOBA Bank Group AB (publ)

      12:10 PM

      Agentic AI at work: Reimagining core financial operations at a global payments organisation

      Operations in Financial Services are under increasing pressure to deliver faster decisions, stronger controls, and greater resilience - without increasing undue risk. This session explores how agentic AI is being applied in a real-world payments environment to transform core financial operations. Using an Enhanced Due Diligence use case from a global payments leader, we will show how agentic AI enables more adaptive decision making, reduces manual effort, and improves consistency, all whilst remaining auditable and compliant. Attendees will gain practical insight into what it takes to move agentic AI from concept to production in a regulated financial-services environment.

      Join us to discuss:

      • How multi-agent systems can orchestrate data, reasoning, and actions across EDD and financial operations
      • Designing agentic systems with human-in-the-loop oversight, transparency, and auditability
      • What leaders should consider when industrialising agentic AI across back-office functions

      Speakers

      Katharine Mayer
      Agentic AI Lead, Ciklum
      Iryna Kostiana
      Lead Product Manager, Ciklum

      12:30 PM

      Roundtable Discussions

      1. What are the strategic implications of AI to the financial industry and what do we expect to see in the future?

      A forward-looking discussion on how AI is reshaping financial services strategy, from data governance and organisational design to customer propositions and regulatory expectations.

      Nivedh Iyer, Head of Group Data Management, Group Data & Analytics, Danske Bank 

       

      1. Integrating AI Solutions into Contact Centre systems: Preparing people processes, and data for automated customer interactions

      A practical exploration of how AI is embedded into existing contact centre platforms, aligning data, workflows and operating models so automation delivers real efficiency and experience gains without undermining quality, governance or control.

      Søren Dahlgaard, AI Development Director, Puzzel

       

      1. Strategic adoption of Agentic AI: Automating customer-facing communications across voice, chat and email

      An honest discussion on moving agentic AI from pilots to production across channels, examining where automation genuinely adds value and what is required to scale it safely while maintaining oversight, consistency and trust.

      Jesper Jønsson, Director of AI Products, Puzzel

       

      1. How can AI-driven coding and model generation accelerate development cycles, enhance responsiveness and reduce dependency on tech staff?

      Where can automated code and model generation can meaningfully reduce time to deployment? How should firms safeguard quality and security, and what does this mean for skills, governance and the future shape of technology teams?

       

      1. Governing AI in a regulated environment: Balancing innovation with accountability

      Discuss how to design governance frameworks that enable innovation without exposing firms to unacceptable risk. We examine model oversight, explainability, third party dependencies and board level accountability, and how regulatory expectations across the Nordics are shaping implementation choices.

       

      1. Data foundations for AI: Building the infrastructure that enables trust and performance

      Explore the data capabilities required to support advanced analytics and generative AI. We look at data quality, lineage, interoperability and real time access, and consider how firms are modernising legacy environments to ensure AI outputs are reliable, auditable and commercially valuable.

      Speakers

      Jesper Jønsson
      Director of AI Products, Puzzel
      Søren Dahlgaard
      AI Development Director, Puzzel
      Nivedh Iyer
      Head of Group Data Management, Group Data & Analytics, Danske Bank

      1 PM

      Lunch and Networking

      STREAM B: TECHNOLOGY DEEP DIVE

      1:50 PM

      Agentic – The part nobody talks about

      AI will impact how we work in the coming years, the agentic way of working. All we see are the success stories on LinkedIn, during sales calls and fellow peers in your network. This session discuss the rarely discussed challenges of agentic  and how to mitigate some of the associated risks.

      Speakers

      Lezgin Zilan
      CTO, Qred Bank

      2:10 PM

      The Path to Agentic AI Transformation

      Step into the Future of AI from pioneering intelligent automation to unleashing the power of Agentic AI across the SS&C estate. Join us on our journey, where we are moving beyond automation to build AI agents that are driving change at scale with a digital-first mindset and governance-first approach. Walk away inspired, informed, and ready to lead your own transformation.

      What you’ll take away:
      • The story of our evolution—from automation to AI-led operations.
      • How we’ve deployed agentic AI agents at scale, with governance at the core.
      • Why experience, innovation, and trust matter when choosing your AI partner.

      Speakers

      Brian Halpin
      Senior Managing Director – Automation, SS&C Blue Prism

      2:30 PM

      Session TBC

      Senior representative, Verint

      2:45 PM

      Session TBC

      Senior representative, Behavox

      3 PM

      Panel Discussion: Innovation and fintech collaboration

      Speakers

      Pankaj Chaudhary
      Director, EQT Group
      Mattias Forsberg
      CIO, Futur Pension
      Craig Beattie
      Principal analyst, Celent (M)

      7:45 AM

      Closed-Door Breakfast Roundtable: Trends and Predictions Impacting Senior Leaders in Financial Services Harnessing AI

      Invitation only

      This closed-door roundtable brings together senior financial-services decision makers to hear from GlobalData’s research and analysis team , who will present key industry trends and predictions as surfaced through their proprietary data and intelligence, and how they will impact the use of AI across the Nordic banking, insurance and fintech sector. This Chatham House Rule environment will also facilitate the creation of senior peer-to-peer networks around the topic of AI adoption to support industry benchmarking and collaboration.

      Speakers

      Bartosz Golba
      Director of research and analysis, GlobalData

      8:30 AM

      Chairman’s opening remarks and live audience poll

      How mature is your organisation in harnessing AI?

      8:40 AM

      GlobalData address: Industry trends impacting 2026 and beyond for leaders in financial services overseeing use of AI

      Speakers

      Bartosz Golba
      Director of research and analysis, GlobalData

      9 AM

      Case study: Real-world AI: Training and deploying a small language model on market data

      Senior representative, Lead Sponsor

      9:30 AM

      Scaling generative AI in customer service

      Generative AI is redefining customer service in the financial sector. Yet the real challenge is not launching a chatbot or automating a single process. It is scaling AI across channels and teams in a way that delivers consistent quality, lower cost to serve, and higher customer satisfaction. Scaling requires strong AI models, but even more importantly, it demands redesigned processes, trusted data, clear governance, and leaders willing to rethink how service is delivered.

      Speakers

      Karianne Sundahl
      Head of Data and AI, Storebrand

      10 AM

      Trends 2026: Powering the Future of AI

      To realize enterprise AI ROI, integration, analytics, and business leaders must rewire their approach. But with so many organizations invested - yet so few seeing a return - what needs to change? Centralize for control, or decentralize for innovation? How about both - and neither? It’s the classic “governance vs self-service” debate, revisited.

      Speakers

      Dan Sommer
      Senior Director, Market Intelligence Lead, Qlik

      10:30 AM

      Coffee & networking

      STREAM A: STRATEGIC APPROACHES & REGULATORY AI COMPLIANCE

      11 AM

      Panel discussion: Countdown to compliance: Navigating AI regulation readiness in financial services across the Nordics

      As the EU AI Act and other regulatory frameworks take shape, financial institutions face a pivotal moment to operationalise compliance while maintaining innovation and trust. This panel brings together experts from across the Nordics to explore how regulation, ethics, and auditability must converge to future-proof AI in finance, whilst not being seen as a barrier to delivery.

      Speakers

      Craig Beattie
      Principal analyst, Celent (M)
      Klas Malmén
      Senior Advisor, Swedish Financial Supervisory Authority
      Nivedh Iyer
      Head of Group Data Management, Group Data & Analytics, Danske Bank
      Paolo Platter
      CTO & Co-Founder Witboost

      11:30 AM

      Architecting trust: Strategic AI governance and the road to production at SEB

      For financial institutions, the "gold rush" of AI experimentation is meeting the "brick wall" of the EU AI Act. As organisations move from internal pilots to customer-facing production, the critical question is no longer just about model accuracy - it’s about governance. How do you track every prompt, redact PII in real-time, and manage skyrocketing token costs without slowing down your developers? In this session, SEB and Kong share a blueprint for leveraging a dedicated AI Gateway - a centralized "control plane" that decouples AI innovation from regulatory complexity.

      Speakers

      Richard Göransson
      Head of Agentic Engineering, SEB
      Jonas Persson
      Enterprise Architect, SEB Group CIO
      Steve Roberts
      Global Strategic Advisory Services Lead, Kong Inc

      11:50 AM

      Use case deep-dive: After hours: The unseen lessons of AI: From breakdown to breakthrough

      This session explores the real-world challenges teams face when implementing AI; the late nights, unexpected setbacks, and the hard-earned lessons that shape success. Through candid stories and reflective insights, participants will unpack what went wrong, why it happened, and how resilience and learning turned breakdowns into breakthroughs.

      Speakers

      Ina Rørtveit
      Head of Engineering, DNB

      12:10 PM

      How financial institutions can industrialise AI: Going beyond isolated models to a governed, scalable, enterprise-wide capability

      Senior representative, Elastic

      12:30 PM

      Roundtable Discussions

      1. What are the strategic implications of AI to the financial industry and what do we expect to see in the future?

      A forward-looking discussion on how AI is reshaping financial services strategy, from data governance and organisational design to customer propositions and regulatory expectations.

      Nivedh Iyer, Head of Group Data Management, Group Data & Analytics, Danske Bank 

       

      1. Integrating AI Solutions into Contact Centre systems: Preparing people processes, and data for automated customer interactions

      A practical exploration of how AI is embedded into existing contact centre platforms, aligning data, workflows and operating models so automation delivers real efficiency and experience gains without undermining quality, governance or control.

      Søren Dahlgaard, AI Development Director, Puzzel

       

      1. Strategic adoption of Agentic AI: Automating customer-facing communications across voice, chat and email

      An honest discussion on moving agentic AI from pilots to production across channels, examining where automation genuinely adds value and what is required to scale it safely while maintaining oversight, consistency and trust.

      Jesper Jønsson, Director of AI Products, Puzzel

       

      1. How can AI-driven coding and model generation accelerate development cycles, enhance responsiveness and reduce dependency on tech staff?

      Where can automated code and model generation can meaningfully reduce time to deployment? How should firms safeguard quality and security, and what does this mean for skills, governance and the future shape of technology teams?

       

      1. Governing AI in a regulated environment: Balancing innovation with accountability

      Discuss how to design governance frameworks that enable innovation without exposing firms to unacceptable risk. We examine model oversight, explainability, third party dependencies and board level accountability, and how regulatory expectations across the Nordics are shaping implementation choices.

       

      1. Data foundations for AI: Building the infrastructure that enables trust and performance

      Explore the data capabilities required to support advanced analytics and generative AI. We look at data quality, lineage, interoperability and real time access, and consider how firms are modernising legacy environments to ensure AI outputs are reliable, auditable and commercially valuable.

      Speakers

      Jesper Jønsson
      Director of AI Products, Puzzel
      Søren Dahlgaard
      AI Development Director, Puzzel
      Nivedh Iyer
      Head of Group Data Management, Group Data & Analytics, Danske Bank

      1 PM

      Lunch and Networking

      STREAM A: TRANSFORMATION & PEOPLE 

      1:50 PM

      When AI Supercharges Your Brand: Control, Speed, and Identity

      AI can supercharge growth, but once it enters customer-facing touchpoints, brand risk explodes. This talk explores how to use AI to scale communication, personalisation, and decision-making — while protecting brand coherence, trust, and human relevance.

      Speakers

      Robert Leinders-Krog
      Chief Commercial Officer, Instabank ASA 

      2:10 PM

      Building AI-ready organisations, not just models: Skills, roles, and workforce evolution

      Speakers

      Gregory Jordan
      Regional Vice President of Sales Engineering for international markets

      2:30 PM

      Beyond Copilot: Moving from basic AI to “Agents with Agency” in Governed Financial Workflows

      Generative AI is no longer novel. Financial institutions are now at a crossroads: either continue managing a fleet of helpful "assistants" or transition to Autonomous Agents. While basic LLMs can summarise data, true "Agents with Agency" can execute complex workflows - from AML investigations to KYB verification - autonomously. However, in the high-stakes world of FSI, there remains a significant risk. We will deconstruct a manual Anti-Money Laundering (AML) workflow to show how agentic systems mimic human reasoning, and more importantly, how adopting a governance layer ensures these agents operate within safe, auditable parameters, to move beyond the "AI as a toy" narrative and explore the architectural shift required to give AI the power to act.

      Speakers

      Zach Damasco
      Senior Solutions Engineer, Dataiku

      2:45 PM

      Session TBC

      Senior representative, Cloudera

      3 PM

      Panel discussion: Adoption, skills and human factors in AI-driven finance

      AI is reshaping financial operations, success hinges not just on technology, but on people. This session explores the human side of transformation: the skills, education, trust, and leadership required to embed AI responsibly and effectively across finance teams that are augmented by AI

      Speakers

      Robert Leinders-Krog
      Chief Commercial Officer, Instabank ASA 
      Kristine Bjørnstad
      SVP Technology and Insight Commercial, Gjensidige
      Sofia Magnusson
      City Lead, Women in AI Gothenburg

      3:30 PM

      Coffee & networking

      CLOSING PLENARY: MAPPING OUT THE FUTURE OF AI IN THE NORDICS FINANCIAL SECTOR

      4 PM

      Autonomy with accountability: The future of agentic commerce

      Drawing on real world experience from Uber, this session offers a rare view into how one of the world’s most advanced consumer platforms is operationalising AI at scale, and what that means for financial services leaders across the Nordics navigating similar transformation journeys.

      • How agents change transaction flows, decision points and execution
      • Architecting trust: identity, authentication, human oversight and auditability
      • What large scale consumer platforms reveal about AI ready operating models over the next three to five years

      Speakers

      Anurag Chitlangia
      Product Lead, Uber

      4:20 PM

      Fireside chat: From hype to habit – how banks embed AI without losing control

      As generative and agentic AI move beyond pilots, financial institutions face a harder challenge than choosing the right technology: making AI work safely and consistently at scale. In this fireside style conversation, senior leaders from risk, technology, and AI functions explore how banks are redesigning governance, operating models, and decision making to support real adoption rather than slow it down. The discussion will examine how institutions move from validating black box foundations to validating use cases, controls, and outcomes, and how risk and development teams can work together to balance speed, accountability, and trust as AI becomes part of day-to-day banking operations.

      Speaker(s) to be announced

      4:40 PM

      Panel discussion: The Nordics edge: Vision for AI in Nordic financial services by 2030

      How far are we willing to push the envelope by 2030? AI will be deeply embedded in the DNA of Nordics Financial Services not just as a tool but a strategic partner in delivering trust, transparency and tailored customer experiences. This panel discussion explores the evolving landscape of AI across banking, insurance and Fintech’s in the Nordics highlighted the regions unique strengths in ethical innovation, digital leadership and regulatory foresight.

      Speakers

      Alexander Schneevoigt
      Senior Portfolio & Business Development Manager, Nordic Region, DARAG Group
      Nivedh Iyer
      Head of Group Data Management, Group Data & Analytics, Danske Bank

      5:10 PM

      Chairperson’s closing remarks & close of conference

      Speakers

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      Mattias Forsberg
      CIO, Futur Pension

      Mattias Forsberg is CIO at Futur Pension, one of Sweden’s leading life insurance companies, where he drives digital transformation and the strategic use of AI to enhance efficiency and customer experience.

      With over 25 years in technology leadership, including roles as CTO at Qliro and Head of Strategy & Software Engineering at SEB, Mattias has led major cloud, data, and agile transformations across financial services, fintech and telecom.

      A passionate promotor for innovation and high-performing teams, he believes AI will redefine how financial institutions create value and serve customers in the months and years ahead.

      Session Details:

      Panel Discussion: Innovation and fintech collaboration

      2026-03-25, 3:00 PM

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      Pankaj Chaudhary
      Director, EQT Group

      Session Details:

      Panel Discussion: Innovation and fintech collaboration

      2026-03-25, 3:00 PM

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      Robert Leinders-Krog
      Chief Commercial Officer, Instabank ASA 
      Brand · Scale · AI
      Expert advisor & experienced executive. Keynote speaker. Investor & startup founder. Also 🏀 baller, 🏂 boarder & relatively unsuccessful classic car & bike mech ⚙️🔧
      Experienced commercial executive and C-level strategic advisor. Specializing in brand, marketing & business strategy with a knack for scaling SaaS brands and products. Currently scaling a digital bank into different countries and verticals as its Chief Commercial Officer. Previously managing partner in a leading brand consultancy driving change with CEOs and CMOs of technology firms, as well as larger corporate, international organizations. European at heart, Scandinavian by trade. Based in Oslo, working in most European countries - for mostly global companies.

      Session Details:

      When AI Supercharges Your Brand: Control, Speed, and Identity

      2026-03-25, 1:50 PM

      Session Details:

      Panel discussion: Adoption, skills and human factors in AI-driven finance

      2026-03-25, 3:00 PM

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      Karianne Sundahl
      Head of Data and AI, Storebrand

      Karianne Lien Sundahl is an experienced senior leader in the field of data, analytics, and AI. She is currently the Head of Data and AI in Storebrand. Karianne holds a Master of Science in Industrial Mathematics from NTNU and has worked with data and insights for leading Norwegian companies, such as Telenor and Vipps before joining Storebrand.

      Session Details:

      Scaling generative AI in customer service

      2026-03-25, 9:30 AM

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      Alexander Schneevoigt
      Senior Portfolio & Business Development Manager, Nordic Region, DARAG Group

      Alexander Schneevoigt is an experienced leader in the insurance and reinsurance sector, with a strong focus on legacy solutions in the Nordic markets. Currently serving as Senior Portfolio & Business Development Manager at DARAG Group, he brings over two decades of leadership in claims management, business development, and strategic operations across leading firms including Crawford & Company, Sedgwick, and Van Ameyde.

      With a background in law and business administration from Copenhagen Business School and executive education from INSEAD, Alexander combines a deep operational understanding with a strategic mindset. He is particularly interested in how AI and digital transformation are reshaping the future of financial services in the Nordic region.

      Session Details:

      Panel discussion: The Nordics edge: Vision for AI in Nordic financial services by 2030

      2026-03-25, 4:40 PM

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      Bartosz Golba
      Director of research and analysis, GlobalData

      Bartosz Golba is Research Director, Financial Services at GlobalData, providing robust data and actionable insights to a number of world’s leading financial services organisations, not least related to disruption caused by evolution of technology. A former wealth manager, Bartosz has more than 10 years of experience in dealing with changing behaviours and expectations of both FS providers and their customers.

      Session Details:

      GlobalData address: Industry trends impacting 2026 and beyond for leaders in financial services overseeing use of AI

      2026-03-25, 8:40 AM

      Session Details:

      Closed-Door Breakfast Roundtable: Trends and Predictions Impacting Senior Leaders in Financial Services Harnessing AI

      2026-03-25, 7:45 AM

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      Lezgin Zilan
      CTO, Qred Bank

      Lezgin is a technology leader in the techcnical forefront with experience within innovation, security, architecture and a passionated problem solver. He had the OpenAI GPT-3 model on the radar 2 years before chatgpt release. Besides that he have a year of agentic development experience and is currently rolling out agentic way of working for the compan

      Session Details:

      Agentic – The part nobody talks about

      2026-03-25, 1:50 PM

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      Kristine Bjørnstad
      SVP Technology and Insight Commercial, Gjensidige

      Kristine Bjørnstad is SVP Technology & Insight Commercial at Gjensidige. She leads overall digitization strategies for Nordic B2B customers, heading interdisciplinary agile teams and translating technology into measurable business value. Previously, she served as CEO of NoA Ignite Norway, an agency specialized in digital services and customer driven growth. She has also held leadership roles at Microsoft in product management and public‑sector sales, and has previous board experience. Bjørnstad’s focus areas include governance models, value driven modernization programs, and building effective team structures.

      Session Details:

      Panel discussion: Adoption, skills and human factors in AI-driven finance

      2026-03-25, 3:00 PM

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      Sofia Magnusson
      City Lead, Women in AI Gothenburg

      Sofia Magnusson is an AI strategist, entrepreneur and City Lead for Women in AI Gothenburg. She works at the intersection of business transformation, AI adoption and human-centred change, with a strong focus on how organisations build skills, trust and leadership capability alongside emerging technologies.

      With a background as a tech founder and digital strategist, Sofia has over a decade of experience working with digital transformation and value creation in technology-driven businesses, including building and scaling ventures with external capital. Today, she focuses on AI education, internal capability building and practical use of AI tools, while driving competence development through initiatives such as workshops, hands-on sessions and hackathons.

      Session Details:

      Panel discussion: Adoption, skills and human factors in AI-driven finance

      2026-03-25, 3:00 PM

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      Klas Malmén
      Senior Advisor, Swedish Financial Supervisory Authority

      Klas Malmén is Senior Advisor at the Swedish Financial Supervisory Authority. He holds a government mandate to represent Sweden in the EU AI Board’s subgroup on financial services. Klas coordinates the authority’s work on AI supervision and leads preparations for the implementation of the upcoming AI Act. He also served as an appointed expert in the Swedish Government’s inquiry on national legislation related to the AI Act.

      Session Details:

      Panel discussion: Countdown to compliance: Navigating AI regulation readiness in financial services across the Nordics

      2026-03-25, 11:00 AM

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      Fredrik Hjortblad
      AI Business Development & Analysis Manager, Nordax Bank – a branch of NOBA Bank Group AB (publ)
      • Fredrik Hjortblad manages the AI Business Development and Analysis department for Customer Operations at NOBA Bank Group. Over the past six years at NOBA Bank and Nordax Bank, he has led projects focused on continuously improving the customer journey, driving development both internally and directly towards customers of the banks under the NOBA umbrella.

      In the past year, he has served as the project leader of the small, team together with tech lead Dag Øyvind Paulsen that has built NOBA Assistant, which supports 700+ employees and two million customers getting answers to their questions related to Bank Norwegian, Nordax and Svensk Hypotekspension.

       

      Session Details:

      AI adoption: Why success depends on people, not just technology

      2026-03-25, 11:50 AM

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      Dag Øyvind Paulsen
      Head of architecture, Bank Norwegian – a branch of NOBA Bank Group AB (publ)

      Dag-Øyvind Paulsen is Head of Architecture at the Bank Norwegian branch of NOBA Bank Group. From his 19 years in Bank Norwegian, Dag-Øyvind has extensive experience in developing and connecting internal and external software systems and has worked closely with the key software vendors in the Nordic financial industry for many years.

      For the past year he has been part of the small team that has built NOBA assistant which supports 700+ employees and two million customers getting answers to their questions related to Bank Norwegian, Nordax and Svensk Hypotekspension. Dag-Øyvind holds a MSc in Computer Science from Heriot-Watt University in Scotland.

       

      Session Details:

      AI adoption: Why success depends on people, not just technology

      2026-03-25, 11:50 AM

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      Ina Rørtveit
      Head of Engineering, DNB

      Session Details:

      Use case deep-dive: After hours: The unseen lessons of AI: From breakdown to breakthrough

      2026-03-25, 11:50 AM

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      Craig Beattie
      Principal analyst, Celent (M)

      I work at the intersection of financial services technology, enterprise architecture, and advisory. As Principal Architect & Technology Advisor at Celent (part of GlobalData), I support research, advisory, and consulting work across financial services — helping clients and teams make sense of complex technology landscapes in practical, grounded ways. My background includes platform modernisation, data and architecture strategy, and the adoption of emerging technologies in regulated environments. I’m particularly interested in advisory work, research, and speaking that helps senior leaders navigate complexity, where technology choices intersect with organisation, risk, and long-term strategy.

       

      Session Details:

      Panel discussion: Countdown to compliance: Navigating AI regulation readiness in financial services across the Nordics

      2026-03-25, 11:00 AM

      Session Details:

      Panel Discussion: Innovation and fintech collaboration

      2026-03-25, 3:00 PM

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      Gregory Jordan
      Regional Vice President of Sales Engineering for international markets

      Gregory Jordan is the Regional Vice President of Sales Engineering for international markets, where he works closely with customers to help them drive measurable business outcomes through more effective go‑to‑market execution. He leads teams that partner with buyers to align technology, insight, and enablement strategies to real commercial challenges.

      Gregory brings a customer‑first approach to every engagement, focusing on how organizations can improve seller productivity, create more compelling buyer experiences, and accelerate decision‑making across complex sales cycles. He is known for helping customers simplify complexity—translating advanced capabilities into clear, executive‑level value that resonates with both business and technical stakeholders.

      With deep experience supporting global organizations, Gregory is passionate about building trusted partnerships, sharing practical insight, and helping customers turn strategy into action at scale.

      Session Details:

      Building AI-ready organisations, not just models: Skills, roles, and workforce evolution

      2026-03-25, 2:10 PM

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      Brian Halpin
      Senior Managing Director – Automation, SS&C Blue Prism

      Brian Halpin, Senior Managing Director - Automation, leads SS&C’s deployment of Blue Prism Digital Workers across the SS&C business. Over the last 3 years SS&C has deployed over 3500 digital workers into every division of it's business and delivered over $200m of run rate savings. This largescale digital workforce now serves as the foundation for the roll out of Agentic AI capabilities. Prior to Blue Prism, Brian was Managing Director, Global Automation at HSBC where he delivered a large-scale global automation program that resulted in tens of millions in run rate cost reduction. He also established RPA as a strategic operational capability for the Bank of Ireland. He has hands on experience of many use cases across large scale cost reduction, customer experience improvement and risk reduction.

      Session Details:

      The Path to Agentic AI Transformation

      2026-03-25, 2:10 PM

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      Lukáš Jakubíček
      Lead Principal Solution Consultant & Fraud Expert, ThreatMark

      Lukáš is a passionate fraud fighter with years of hands-on experience working alongside dozens of banks across Europe. As the Lead Principal Solutions Consultant & Fraud Expert at ThreatMark, he specialises in decoding the psychology of fraud to help financial institutions stay ahead of evolving threats.

      His ability to "think like a fraudster" allows him to detect, disrupt, and dismantle the kill chain of modern attacks. Working daily with fraud analysts to strengthen defence mechanisms, he ensures banks can stop malicious intent in real-time without impacting the user experience.

      Session Details:

      Panel discussion: Can AI tackle financial crime: Strengthening defences across the fraud lifecycle

      2026-03-25, 11:00 AM

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      Paolo Platter
      CTO & Co-Founder Witboost

      With a background in Telecommunications Engineering, Paolo has focused on distributed technologies and large-scale software architectures for over a decade. Since 2019, he has worked on the practical adoption of Data Mesh across major enterprises, guiding both the organizational transitions and the technical foundations required for sustainable decentralization.

      This hands-on experience led Paolo to co-found Witboost, where he is the CTO. Under his technical leadership, the platform has become a key enabler for Data Product Management and computational governance, helping global organizations manage and scale their data ecosystems effectively.

      Today, he remains committed to advancing Data Product practices, helping teams transform complex data architectures into manageable, high-quality assets through automation and modern governance.

      Session Details:

      Panel discussion: Countdown to compliance: Navigating AI regulation readiness in financial services across the Nordics

      2026-03-25, 11:00 AM

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      Anurag Chitlangia
      Product Lead, Uber

      Session Details:

      Autonomy with accountability: The future of agentic commerce

      2026-03-25, 4:00 PM

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      Jonas Persson
      Enterprise Architect, SEB Group CIO

      Session Details:

      Architecting trust: Strategic AI governance and the road to production at SEB

      2026-03-25, 11:30 AM

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      Richard Göransson
      Head of Agentic Engineering, SEB

      Session Details:

      Architecting trust: Strategic AI governance and the road to production at SEB

      2026-03-25, 11:30 AM

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      Søren Dahlgaard
      AI Development Director, Puzzel

      Søren Gammelby Dahlgaard is Director of AI Development at Puzzel, where he leads the development of advanced AI solutions shaping the future of customer experience technology. He holds a PhD in Computer Science, with a research background rooted in machine learning and artificial intelligence, and has spent his career translating cutting-edge research into scalable, real-world products. Søren has co-founded AI-driven start-ups and worked across industry and academia, giving him a rare perspective on both innovation and execution. His contributions have been widely recognised, including being named Berlingske Talent 100 and receiving the Grand Solutions Prize (2019) for impactful research and innovation. As a speaker, Søren is known for bridging strategy and technology, offering clear, practical insights into how generative and analytical AI can create tangible value—while addressing the organisational, ethical, and human challenges that come with deploying AI at scale.

      Next speaker
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      Jesper Jønsson
      Director of AI Products, Puzzel

      Jesper Jønsson is an experienced Global Product Director with 10+ years of experience in SaaS, where he has worked at the intersection of customer needs, business strategy, and complex technology. Throughout his career, Jesper has focused on building user-friendly products and scalable solutions—turning advanced technology into intuitive experiences that create real value for both users and organisations. With a strong foundation in product and service management, go-to-market strategy, UX design, and user research, he brings a structured, insight-driven approach to product development, combined with an innovative mindset. Jesper has extensive experience working in stakeholder-heavy environments across multiple markets, making him particularly relevant for the Financial Services & Insurance sector, where security, compliance, and legacy systems add complexity to digital transformation. As a speaker, Jesper is known for translating complexity into clarity, offering practical perspectives on how organisations can successfully build trusted, customer-centric products in regulated industries—while aligning technology, people, and business priorities.

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      Steve

      In over nearly two decades in the IT Industry, Steve has worked in and led teams across a range of industries and projects around the world, including in financial services, telecoms, energy, national administration and as part of the international response to the COVID-19 pandemic.

      Steve is based in the UK and leads Kong’s global Strategic Advisory practice. Using an approach rooted in APIs-as-a-product thinking and real-world delivery experience, Steve helps customers to unlock the potential of their APIs and turn them into a competitive advantage for the Agentic era.

       

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