Future Retail Strategies Congress 20176-7 September 2017, London, UK
The Future Retail Strategy Congress is the leading event for the industry to discuss the next generation of customer experience. In a highly competitive space, retailers are fighting for their customer share.
The key for many lies in understanding their customer, gathering insights as well as harnessing technology to improve the customer experience.
Innovative case studies from the likes of Shell Retail, 02 Commerce, River Island and Time Inc will offer an insight into how they are using technology to create a truly unique customer experience which also manages to engage with customers.
Exclusive for 2017 is a Workshop delivered by GlobalData Technology focussing on appealing to ‘Millenials’, it will offer delegates the chance to understand how retailers can appeal to this new wave of shoppers.
Don’t miss out on this unique opportunity—book your place today!
It is still evident that physical retail outlets remain key for fostering a good customer experience. We will hear unique insights from leading retailers into how they are transforming traditional retail spaces, to commerce arenas of the future.
As well as focussing on the UK retail world, the 2017 program will also expand into different retail types, geographies and channels that are opening up for retailers.
The Future Retail Strategies Congress 2017 will offer delegates a comprehensive view of the latest retail technologies and strategies that are changing the face of customer experience. Primary delegates for this event are those who are those working within UK retailers in the roles of:CEOCOOChief Customer OfficerChief Digital OfficerChief Marketing OfficerCustomer ExperienceCustomer ServiceMarketingConsumer ...