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Future Retail Strategies Congress 2017

6-7 September 2017, London, UK

The 2016 Future Retail Strategies conference brought together the leading UK retailers for a dynamic two days of cutting-edge content, aimed at providing attendees with practical takeaways to improve customer experiences in-store and online.

With key themes including the future of customer loyalty, leveraging customer insight, multichannel personalisation and also innovation and future technologies, the 2016 program offered delegates comprehensive insights into the latest challenges and solutions in creating memorable customer experiences in an increasingly competitive environment.

Following on from the success of 2016, We are pleased to announce that the event will be returning once again in September 2017.

The 2017 program aims to be interactive and engaging so if you have an interesting case study or topic proposal, please get in touch with the program director.


Event News

Future Retail Strategies Congress: The highlights

It was a jam-packed two days bringing the UK retail industry together to exchange ideas and hear the latest case studies from a diverse cross-section of retail. As well as a buzzing networking space with cutting-edge, innovative retail solutions, we had a host of retail leaders share their insight and experience.

Interactive Discussions and Roundtables

This year’s Future Retail Strategies Congress offered delegates an insight into the cutting-edge technologies and forward-thinking strategies that retailers are applying to ensure that their customers continue to have memorable experiences in-store and online.  

3 Key Considerations for 2016 and Beyond

During this year’s Future Retail Strategies Congress, some common considerations emerged during discussions. What key areas are retailers focusing on for 2016 and beyond?

Who should attend this event?

The Future Retail Strategies Congress offers attendees fantastic networking opportunities and the latest innovations in customer experience.


Silver Sponsor

Roundtable Sponsor


Countdown to Future Retail Strategies Congress 2017