Modernize Incentives or Fall Behind: Actions Insurers Must Take to Protect Market Share and Drive Growth

How leading insurers are aligning incentives, data, and AI to drive producer performance and revenue growth

14

May

  • 4pm London 11am New York
  • Free
  • Why attend?
  • Speakers
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Why attend?

Insurance carriers are being pushed to grow—but many are held back by legacy incentive compensation systems that can’t keep pace with today’s market.

Shifting producer demographics, rising expectations from digital-native agents, and increased competition demand faster, more agile distribution strategies. Yet rigid, manual, and opaque compensation processes continue to slow execution, frustrate producers, and limit growth.

Leading insurers are changing course—modernizing incentives to improve producer experience, respond faster to market shifts, and align performance with profitable growth.

Key Learning:

  •  Why legacy compensation systems are limiting growth and agility
  •  How changing producer expectations are reshaping distribution
  •  How to align incentives with profitable, long-term performance
  • How to use data and AI to drive better decisions and outcomes
  • How to respond faster to market shifts and competitive pressure
  •  How to reduce risk and scale compensation operations efficiently

 

Join this webinar to learn how to turn incentive compensation into a true driver of growth and competitive advantage.
 

Meet Your Speakers

  • Karlyn Carnahan, Head of Insurance, North America, Celent
  • Dana Therrien – SVP, Commercial Transformation, Varicent
  • Kent Luton – Managing Director, Customer Advisory, KPMG US

Speakers

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Dana Therrien
SVP, Commercial Transformation, Varicent

Therrien has spent his career helping enterprise organizations address structural challenges across revenue strategy and execution. His work has helped leaders understand how systems and incentives shape behavior and outcomes across complex organizations. He previously served as the Vice President, CRO and Revenue Performance Management Advisory Practice at Anaplan. Prior to Anaplan, he led the Sales and Revenue Operations advisory practice at Forrester Research (formerly SiriusDecisions).

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Karlyn Carnahan
Head of Insurance – North America

Karlyn Carnahan leads the insurance practice for Celent for North America. She is based in San Francisco and focuses on issues related to the intersection of business and technology with an emphasis on how technology can improve business practices. Karlyn is the lead analyst for questions related to distribution channels, product management and underwriting and the technologies and insurtechs that accompany those areas. She joined Celent with an extensive career in the insurance industry and holds an MBA from Stanford Business School and a Certified Property Casualty Underwriter (CPCU) designation.

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Kent Luton
Managing Director, Sales Performance Management, KPMG

Kent Luton is a Managing Director at KPMG with 25+ years of experience in leading sales transformation initiatives for Global 500 companies, including across the financial services and insurance sector. He specializes in Sales Performance Management (SPM) and helping clients optimize their sales and service channels to drive business results.

Kent has a proven track record of architecting and delivering complex transformation programs focused on sales enablement and incentive compensation. He is passionate about designing and implementing innovative strategies that achieve measurable growth and operational excellence for his clients.

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