- Exploring rate of AI adoption by hoteliers and current use cases
- Understanding why AI adoption in lodging struggles compared to other adjacent industries
- Examining relevant lodging-adjacent industry AI use cases, and where hoteliers can learn from said use case
Archives: Agenda
Panel Discussion: AI in hospitality —Turbocharger for Guest Interaction? Or Efficiency Finder for Back-Office Tasks?
- Practical and concrete ideas of how to implement AI for efficiency
- How to evaluate and prioritize investments
- The payback period: what owners and operators want to see
- Case studies: implementing AI into hotels today
Moderator: Nicholas Wyatt
Senior Representative, Gauvendi
The Invisible Concierge: Why Self- Driving Networks are Redefining Hotel & Resort Operations
- Explore how self-driving networks are transforming hotel operations by shifting from reactive troubleshooting to proactive, AI-driven performance.
- Learn why the network is no longer just infrastructure, but a strategic enabler of reliability, staff productivity, and scalable innovation across properties
- Get practical insights to help hotel brands modernize operations, reduce risk, and support future guest experiences—without adding complexity.
Beyond Chatbots: Designing the Boundary Between AI and Human Hotel Operations
Chairs opening remarks
Close of day one and networking drinks
Sponsored by M3Connect