Archives: Agenda
STREAM A: Hotel-Tech Den: Showcasing Innovation Making Its Way to the Rooftop
Hear ten x 60-second pitches from tech solution providers sharing upcoming ideas and never-seen-before innovations
Elevating Guest Experiences: Going Above and Beyond with Purpose-Driven Offerings
Chaired by Ryan Haynes, Director, Haynes MarComs
PART 3 OF THE GUEST JOURNEY: 5-STAR SERVICE – DURING THE GUESTS’ STAY
Staff Operations: Enhancing Processes for Higher Efficiency and Profits
Chaired by Nicholas Wyatt, Head of R&A Travel and Tourism, GlobalData
Fireside Chat: Banking on the Future: Seamless and Secure Payment Solutions for Hotels
- Growing direct bookings and re-imagining the front desk experience with a strategic approach payments
- Balancing experience and security: Lessons in fraud and chargebacks
- Strategies for growing ancillary revenues and adapting the changing business models
- Navigating B2B payment complexity: automating payouts and a stablecoin future
Staff Operations: Ensuring a Smooth Onboarding Process
Chaired by Nicholas Wyatt, Head of R&A Travel and Tourism, GlobalData
Elevating Guest Experiences: Streamlining Guest Touchpoints for Hassle-Free Check Ins
Chaired by Ryan Haynes, Director, Haynes MarComs
PART 2 OF THE GUEST JOURNEY: FIRST IMPRESSIONS COUNT – ARRIVALS
Interactive Case Study – AI LIVE in Action: Boosting Meetings & Events Revenue
- Streamlining Success: Transform manual workflows with AI
- Boosting Sales: Drive conversion through automation
- Collaboration Insights: Learnings from Radisson and hivr.ai’s partnership
- Live Demo: Experience real-time AI voice activation in action