Archives: Agenda

Interactive Tech Solution Debate: Revenue Beyond the Room: Revolutionising Revenue Management with Data-Driven Personalisation

  • The key to using guest data to drive reservation volume with competitive offerings
  • Calculating revenue per guest for increased monetising opportunities and effective inventory planning
  • Measuring performance on the whole guest experience
  • Maximising revenue with attribute-based pricing and tailored upgrades from behavioural insights
  • Harnessing AI software for Business Intelligence and hyper- personalisation

Next level AI: Turn your Guest Experience Efforts into an Increasing Bottom Line

  • Exploring how to enjoy the benefits of an AI-born product in practice
  • Cutting through the AI-noise to find a tool for efficiency, time-saving and revenue growth
  • Current reputation management: An over-complicated and far from efficient process
  • How to make a difference for your guests and ensure successful business in the long-term

Machine Learning and Gen AI Meet Revenue Management

  • How innovative technology drives revenue growth and maximizes direct bookings
  • Dual Revenue Management: The key to accelerating direct booking growth
  • Dynamic advertising budgeting & data-driven SEO: Digital Marketing game-changers for OTA independence
  • The future: #ConversationalSelling, #HyperPersonalization, #AIBE, #AsynchronousUpselling, #AsynchronousPayment

Launching Large-Scale Guest-Centric Operations into a Digital Future

  • AI with a watchful eye: Transforming safety and security in direct-to-room models using AI CCTV
  • First-class inspiration from frictionless airline tech innovation
  • Bringing identity checks offline for seamless customer experiences
  • Redirecting the guest journey with reception locations driving more revenue
  • Overcoming voice recognition barriers for successful AI Contact Centre Bots