Opening Keynote: SPOTLIGHT: Encapsulating Resort Experiences in a Digital Age

  • AI-driven website personalisation: Feature your customer’s future journey
  • Digital content creation visualising the beauty in ‘ordinary’ hotel and resort experiences
  • Tailor images to seasons and holidays at the click of a button
  • Relationships that go the distance: Experience Bookers opting in for an overnight stay

Closing Keynote – Panel Discussion: ESG Technology Combatting Waste, Driving Efficiency and Supporting Communities

  • Guest-facing green tech enhancing sustainability practices
  • Culture shifts building a barrier to wasteful practices
  • Automated systems for energy and water management
  • Waste management technology making a difference in the hotel industry
  • Eco upgrades: Smart swaps for high energy efficiency
  • Platforms aiding local sourcing, donations and economic support for hotels and their communities