- Robo-ready service: Managing mundane tasks for smaller F&B, leisure and maintenance teams
- Improve staff retention by supporting existing roles
- Tech talk: Communicating the benefits to staff for smooth implementation
- Partnering with suppliers to meet your hotel’s unique requirements
Archives: Agenda
Business meeting 9
Business meeting 8
Business meeting 7
Afternoon Refreshments & Networking
Afternoon Refreshments & Networking
Operational Excellence: Delighting Guests, Optimising Staff and Driving Sustainability
- Personalized bandwidth to ensure top performance for every guest
- Proactive network health checks to improve operational efficiency
- Advanced analytics for smarter decision-making
- Smart energy management to support sustainability goals
AI-Powered Digital Guest Journey & Employee Solution in Action
How Smart Hotels Win → AI-driven employee efficiency meets seamless Guest engagement
Panel Discussion: Elevating the Guest Experience with Advancements for Smart In-Room Tech
- Room for improvement: Why in-room upgrades are crucial as more guests stay in
- Exceeding expectations guest with top-tier technology: Voice activated controls, Gen-AI and in-room tablets
- Offering tangible perks with in-room entertainment and controls
- Balancing automation with luxury
Panel Discussion: Bridging the Innovation Gap: Advancing Hotel Adoption of Tech Solutions
- First step to the future: PMS, CRM and cloud-based updates as a foundation for new innovations
- Navigating system landscapes for capacity, budget, and legal and regulatory requirements in global markets
- Using a central PMS to handle operational demands across your property
- Preparing for secure data transfers during a system transition