Archives: Agenda

Interactive Panel Discussion: How Can Hoteliers Regain Control Over Guest Reservations?

Submit your approaches via SLIDO for expert panellists to discuss

  • Best practices for boosting direct bookings
  • Enhanced offerings driving guest loyalty and higher rebooking
  • Rethinking rewards: Stay top of mind by diversifying and enhancing member benefits
  • Minimising search detours with built-in price comparison tools
  • Beat the rate race: Combat pricing pressures from OTAs and comparison sites

Moderator: Ryan Haynes, Director, Haynes MarComs

 

Leading the Way: The Early Adoption of AI Agents in Guest Journeys

  • Learn how AI agents are the new interface between technology and service delivery
  • Explore the tangible benefits of AI-driven innovation at each step of the digital guest journey
  • Take charge of your hospitality operations by leveraging AI agents to make smarter decisions

Next level AI: Turn your Guest Experience Efforts into an Increasing Bottom Line

  • Exploring how to enjoy the benefits of an AI-born product in practice
  • Cutting through the AI-noise to find a tool for efficiency, time-saving and revenue growth
  • Current reputation management: An over-complicated and far from efficient process
  • How to make a difference for your guests and ensure successful business in the long-term

Interactive Tech Solution Debate: Revenue Beyond the Room: Revolutionising Revenue Management with Data-Driven Personalisation

  • The key to using guest data to drive reservation volume with competitive offerings
  • Calculating revenue per guest for increased monetising opportunities and effective inventory planning
  • Measuring performance on the whole guest experience
  • Maximising revenue with attribute-based pricing and tailored upgrades from behavioural insights
  • Harnessing AI software for Business Intelligence and hyper- personalisation