- How compliance standards have evolved since 2015 and their impact on the hospitality industry
- Why many hotels continue to operate on outdated IT systems despite increasing security threats
- The disconnect between compliance audits and achieving real cybersecurity protection
- A practical approach to aligning compliance requirements with robust security solutions
Archives: Agenda
Stream A: Staff Operations: Preparing for Guest Arrivals
Chaired by Nicholas Wyatt, Head of R&A Travel and Tourism, GlobalData
Opening Keynote: Unpacking Emerging Market Trends
- A world tour of shifting demands in travel and tourism
- Where are we seeing the most investment?
- The shooting 5 star: Growth hotspots in the luxury market
- Design-Driven Destinations: How tech is paving the way for tourist marvels
PART 1 OF THE GUEST JOURNEY: PRE-STAY
Chair’s Opening Remarks: The Guest Journey in Hospitality: Revolutionising Every Touchpoint
CHECK IN: All-included breakfast, Networking Introduction and Exhibition Opening
Drinks Reception
The New World of Agentic AI
Safe, Specific, and Sovereign: Rethinking AI for FS
As financial services firms look to integrate AI, questions of sovereignty, specialisation, and ethics have never been more important. Generic, off-the-shelf models struggle with the regulatory, compliance, and risk demands of this industry. This session will explore why sovereign AI, built on domain-specific data, and vertically tailored solutions are critical to ensuring safety, transparency, and trust. We’ll also discuss the role of ethically developed LLMs, like FinLLM, in helping financial institutions embed AI responsibly, avoiding common pitfalls while enabling business teams to capture genuine value.
Closing Keynote Fireside Chat: Building An AI Workforce With The Younger Generation
- How should companies create bandwidth and investments for young talent?
- How do we enroll mentorship programs to prepare the younger generation for an AI-enhanced workforce?
- With a global talent shortage how do we upskill younger workers to develop in an AI-driven job market?