Archives: Agenda

• Identifying operational bottlenecks
• Customer pain points as AI opportunities
• Balancing cost reduction vs experience uplift
• Avoiding “interesting but useless” use cases

• Prompt libraries and approvals
• Testing against risky behaviours
• Versioning and governance
• Practical templates

• Centralised vs federated AI teams
• Embedding AI into business units
• Role of risk and governance functions
• Aligning incentives and accountability

As regulation catches up with AI, we explore how firms translate policy into practice for agentic systems

• Applying the EU AI Act to autonomous decision-making
• Risk classification and compliance for agent-driven use cases
• Documentation, reporting and audit requirements
• Preparing for evolving global regulatory expectations

• Internal communication strategies
• Addressing fear and uncertainty
• Aligning incentives
• Building a culture of adoption