Archives: Agenda
From Complexity to Clarity: Streamlining Your Modern Core System with Innovation and AI
Keynote Address: From Legacy to Cloud – Redefining the Guest Experience
- The shift from PMS and siloed platforms
- Lessons learned from vendor selections
- Change management and guest adoption
Speaker TBC
The Invisible Engine: Why the Best AI in Hospitality is the One Your Guests Never See
- Shift focus from chatbots to invisible operational AI guests feel.
- Use AI to boost efficiency, accuracy, and profit—keep service human.
- Tackle the data tax: surface and fix data-quality issues.
- Prioritize prediction/correction (ETL, BI, pricing, inventory) for ROI.
Beyond the AI Hype: Driving Revenue Optimization through Unified BI, Strong Data Governance, and Decision Dashboards
- Why most hotel AI and analytics initiatives fail: fragmented data, unclear ownership, and weak governance
- How unified BI and disciplined data management enable better commercial and service decisions in practice
- What it takes to move from “nice dashboards” to real, data-driven revenue steering in hotel operations