Archives: Agenda
Laying Out Your AI Strategy Roadmap – Trends, Hype and Truly Effecting Transformation
SPEAKER TBC
Keynote Address – Beyond Check-In – Building a Mobile-First Guest Journey
Chairs opening remarks
Panel Discussion: Unlocking the Hidden Wallet and Rethinking Ancillary Revenue in Hotels
- Guest-led vs upsell-led ancillary models (F&B, wellness, experiences)
- Unlocking ancillary revenue opportunities during the guest journey
- Using data and AI to personalize offers
- It’s not one size fits all – which technologies are appropriate for which venues?
Moderator: Nicholas Wyatt
Tech Leaders Panel Discussion: Beyond the Buzzwords: Which Tech are Redefining the European Hospitality Industry and How?
- Industry leaders debate hype vs. long-term adoption
- Barriers to implementation across diverse EU markets
- Operator and investor perspectives on ROI and decision making on spend
- Emerging trends in guest expectations across EU markets
Moderator: Ted Horner
Panelists TBC