Agentic AI at work: Reimagining core financial operations at a global payments organisation

Operations in Financial Services are under increasing pressure to deliver faster decisions, stronger controls, and greater resilience – without increasing undue risk. This session explores how agentic AI is being applied in a real-world payments environment to transform core financial operations. Using an Enhanced Due Diligence use case from a global payments leader, we will show how agentic AI enables more adaptive decision making, reduces manual effort, and improves consistency, all whilst remaining auditable and compliant. Attendees will gain practical insight into what it takes to move agentic AI from concept to production in a regulated financial-services environment.

Join us to discuss:

  • How multi-agent systems can orchestrate data, reasoning, and actions across EDD and financial operations
  • Designing agentic systems with human-in-the-loop oversight, transparency, and auditability
  • What leaders should consider when industrialising agentic AI across back-office functions

Fireside chat: From hype to habit – how banks embed AI without losing control

As generative and agentic AI move beyond pilots, financial institutions face a harder challenge than choosing the right technology: making AI work safely and consistently at scale. In this fireside style conversation, senior leaders from risk, technology, and AI functions explore how banks are redesigning governance, operating models, and decision making to support real adoption rather than slow it down. The discussion will examine how institutions move from validating black box foundations to validating use cases, controls, and outcomes, and how risk and development teams can work together to balance speed, accountability, and trust as AI becomes part of day-to-day banking operations.

Speaker(s) to be announced

Shaping the future of financial compliance with ai insights

Regulatory demands and modern communication channels are evolving faster than traditional compliance tools can keep up. This session explores how AI-driven monitoring, automated detection, and cross‑channel oversight are reshaping financial compliance. Learn how banks can turn captured communications into real-time intelligence, strengthen risk management across distributed teams, and build more agile, customer-focused operations.