Archives: Agenda
Networking Dinner
Business meeting 8
Business meeting 9
Business meeting 7
Drink Reception and Prize Draw Sponsored by Threatspike
Day Two Closing Remarks
Networking Break
Networking Break
Panel Discussion: Automation in Hospitality: Frictionless Journeys or Digital Overload?
- When do guests want human vs. digital service?
- Managing omni-channel engagement without fatigue
- The future of the lobby
Moderator: Ted Horner, Owner, E Horner & Associates