Bjartmar and team, with boost.ai, launched their AI Agent Felix in 2024 as a follow-on to their established AI Agent Rosa. Rosa provides answers to internal employees that would otherwise be routed to second line support and Felix was created to proactively provide insights at the moment of need to help contact centre agents to be more efficient – join us to understand how this was achieved, the learnings along the way and the amazing results Tryg has seen.
Archives: Agenda
National Investment Outlook – Insurers, What Investments (Asset Classes) Should You be Looking at Next?
Case study: The C-Quence Journey to Modernise Commercial Insurance Products
SESSION 1: What 2025 has Brought us so Far, and Where are we Headed?
Navigating the New Landscape for Geopolitics and AI – A Critical Look at 2026
Fireside Chat: A New Kind of Risk – What Challenges do Insurers Face with the Rise of Autonomous Vehicles?
Understanding Lifetime Value to Target the Right Customers using Multi-Channel Digital Acquisition
Learn How Connected & Curated Information Delivers Speed, Accuracy, and Value in Insurance
- Importance of Structured Data: Organizing data systematically to manage increasingly complex client needs
- Automation and AI: Strategies to enhance client experience and streamline operations
- Regulatory Compliance: Supporting compliance with cutting-edge technologies