Archives: Agenda

Dragon’s Den Pitch

A panel of the industry’s most sought-after solution providers. Set the scene with a 60 seconds introduction andinsight into their products and services. Visit the booths in the exhibition hall for more details and services!

Re-building Trust With Operational Excellence in a Period of Economic Uncertainty

Consumer trust in insurers has reached its lowest point since prior to the pandemic – and the gap is widening. In today’s uncertain economic climate trust is no longer a soft metric, it has become a strategic imperative for all leading organisations. It is essential for insurers to rise to the challenge and deliver a seamless service as customers continue to watch premiums rise. Operational Excellence provides the key to unlocking growth through personalization and a deep understanding of the customer to rebuild trust whilst driving loyalty & confidence for the future.

Scaling Accessibility: How One Company Turns Inclusion into Impact – Sponsored by Level Access Inc

  • Firsthand insight into Kurtosys’ digital accessibility journey—why they got started, what they’ve achieved, and what they’ve learned along the way.
  • Key challenges they faced in scaling accessibility across complex digital experiences, multiple teams, and high volumes of content—and how they navigated them.
  • How they’re maturing their accessibility program with a focus on long-term sustainability, organizational alignment, and measurable business impact.