Archives: Agenda
Tech Leaders Panel Discussion: Beyond the Buzzwords: Which Tech are Redefining the European Hospitality Industry and How?
- Industry leaders debate hype vs. long-term adoption
- Barriers to implementation across diverse EU markets
- Operator and investor perspectives on ROI and decision making on spend
- Emerging trends in guest expectations across EU markets
Moderator: Ted Horner
Panelists TBC
Session 2) Future Trends: Preparing for 2030
Panel Discussion: Hospitality’s Next Generation: Designing for the Guest and Workforce of the Future
- Balancing AI adoption with adapting to shifting Gen Z guests and talent.
- Reducing operational friction by meeting next-gen expectations around work and experience.
- Rethinking hotel strategy, spaces, and structures for a tech-forward future.
- Embedding sustainability into operations and the guest journey as a core next-gen expectation.
Moderator: Ted Horner, Owner, E Horner & Associates
Beyond Check-In – Building a Mobile-First Guest Journey
Keynote Panel Discussion: From Tech Stack to Guest Delight: Tech Buying Decisions for Extraordinary Guest Experiences
- Real-world experiences in choosing technology solutions, cut through the complexity and share how hoteliers are f inding the right tech for their guest’s needs.
- How different hotels balance their budgets against must-have features
- What makes implementation successful (and what to avoid)
- Ways to ensure staff can actually use the technology effectively
- How to measure if you’re getting value for money
Moderator: Ted Horner, Owner, E Horner & Associates
CIO Keynote Address – Laying Out Your AI Strategy Roadmap – Trends, Hype and Truly Effecting Transformation
Panel Discussion: Is Technology Enhancing or Diluting the Luxury Guest Experience?
Moderator: Ted Horner, Owner, E Horner & Associates