- Can tech reduce staff shortages or does it just shift pressure?
- How is automation freeing up time for high-value tasks and augmenting services?
- Best practices from operators using staff tech
- Robots – what can they do for you?
Moderator: Ted Horner, Owner, E Horner & Associates
More Panelists TBC
- Practical and concrete ideas of how to implement AI for efficiency
- How to evaluate and prioritize investments
- The payback period: what owners and operators want to see
- Case studies: implementing AI into hotels today
Moderator: Nicholas Wyatt
Senior Representative, Gauvendi
- Embedding sustainability into hotel infrastructure while maintaining or enhancing the guest experience
- Waste, water, and energy: What smart solutions are leading the way?
- Using digital tools to monitor, manage, and communicate sustainability initiatives to guests
Moderator: Nicholas Wyatt, Head of R&A – Travel & Tourism, GlobalData
- The rise of the hyper-personalised guest experience is here
- The connected guest: How tech is redefining experience & control
- Beyond convenience: Personalisation, empowerment, and the future of hotel stays
- Engineering engagement: Aligning tech strategy with the evolving guest journey
- How is guest culture affecting digital transformation
Moderator: Renée Nicole Wagner, PhD, Corporate Director ESG & Quality Management, Orascom Hotels Management
Senior Representative, Passman
