ARTIFICIAL INTELLIGENCE IN FINANCIAL SERVICES 2021
Virtual Event: 9 AM GMT
3rd-4th February, 2021
ARTIFICIAL INTELLIGENCE IN FINANCIAL SERVICES 2021
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The Artificial Intelligence in Financial Services conference will be going virtual in 2021.
Over the course of 2 days, 150+ senior executives from leading financial institutions will gather to discuss current AI success, how you can leverage new tools, and when and where to use them for best effect.
The event will tackle 2 key issues:
1. How AI impacts the business model of financial services – and where best to deploy it – now, and in the next decade
2. How to get adoption, deployment and implementation right - with a focus on internal and human processes as much – if not more on – human-centred activities
Delegates will leave the event with insight on how the industry uptake of AI is evolving, especially as advances in processing power start to change what’s possible, and guidance on where the industry is headed to over the next decade.
A FANTASTIC NETWORK OF YOUR PEERS AND COLLEAGUES RIGHT AT A TAP OR CLICK OF A BUTTON
Simply register, login on the day and get ready to connect and learn. With the right network at your fingertips, learning and connecting have never been so easy.
💻 Watch live and recorded thought leadership presentations
🗣️ Take part in live Q&A with industry experts from across the globe
👩💻 One-to-one & group video chat with each solution provider
🤝 Chat & network with anyone on the platform in our Community Discussion Lounge
📊 Take part in our interactive polls
👥 Join live panel debates and discussions
🛍️ Download resources from solution providers to your event bag
TESTIMONIALS
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‘That was a superb day, it feels like we’ve been at a real, in person, conference!’ Worldwide Clinical Trials
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A great event, I met more people than I do at an in-person event and I’ve got loads of follow ups’ Conversis
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‘The whole setting is actually very well accomplished! Thanks again for the invitation!’ Apogenix AG
Debjani Roy
Director – AI and Data Science Compliance Technology,Barclays
Biography:
Session Details: Case Study: AI Innovation at Barclays 03-02-2021, 11:15 am View In Agenda
Simon Clayden
COO Technology,AXA
Biography: With a career in financial services spanning 25 years, Simon specialises in the creation and execution of technology strategies that deliver real business transformation. In the past five years, he has been the driving force behind AXA UK’s tech shifts in the areas of data, customer contact and artificial intelligence. Simon has focussed IT strategy on ensuring outcomes are business and customer-led, while delivering tangible shareholder value. He lives in East Anglia with his beautiful family and three-legged dog.
Session Details: AI as a Tool to Improve the Experience of your “Work From Home” Employees 03-02-2021, 1:30 pm View In Agenda
Angela Johnson De Wet
Head of Tech Change Risk,Lloyds Banking Group
Biography: Prior to working at Lloyds, Angela worked At Deutsche Bank in the Cloud, Anti-Financial Crime Analytics, Data Quality and Finance Risk and Regulatory Reporting change and transformation teams. Before joining Deutsche Bank, Angela worked as a Senior Manager at EY across Asia Pacific and EMEIA within the Financial Services Organisation focusing on Corporate Banking and Capital Markets transformation and advisory programmes. Angela started her career at IBM in Australia working as a developer, tester, designer and then business analyst and project manager. Angela has an honours degree in Mechanical Engineering (Mechatronics / Robotics) and Computer Science from the University of Melbourne, Australia.
Session Details: Advanced Analytics & AI in the Cloud 03-02-2021, 12:45 pm View In Agenda
Ritesh Jain
Former COO, Digital Tech Foundation,HSBC
Biography: Ritesh is an Entrepreneurial Technology Leader & Board Advisor with two decades of global experience in Digital Technology, Business Transformation, and Operations with fortune 500 companies like HSBC, VISA, Maersk to name a few. Recently he was building an enabling function to build the bank of the future at HSBC. He is a visiting lecturer, regular speaker & author, Diversity & Inclusion advocate, A Member of G20 initiative for financial inclusion, mentor to the UK Parliament Digital Service & start-ups. Advisor to Harvard Business Review (HBR), Payment regulators and Government bodies for women empowerment, child rights protection and working on initiatives in Social & Financial inclusion along with Open Banking in EU & Africa.
Session Details: Responsible AI – Ensuring The Customer is at the Heart of Innovation 03-02-2021, 4:30 pm View In Agenda
Arkaprabha Sircar
Head of Strategy,TSB Bank
Biography: Arka is a banking professional with a wide range of experience having worked for or served 20+ banks across United Kingdom, India and SE Asia. His North Star is finding opportunities to have impact by improving customers' financial lives. He is passionate about all facets of mass scale banking: Retail, SME, payments. Arka believes that universal access to Banking is core to changing the world – think direct transfer of benefits, credit for those in the informal sector, etc. Arka currently is the Head of Strategy for TSB Bank. Prior roles included being a Strategy & Innovation Principal at NatWest Personal Bank, a management consultant with McKinsey & Company, serving mid-size Indian companies as a Commercial Banking Relationship Manager and being a Personal Banker at a branch.
Session Details: Panel session: How Has COVID Changed your AI and Digital Strategy? 03-02-2021, 10:00 am View In Agenda
Rahul Mundke
VP Technology,Bank of America Merrill Lynch
Biography: Experienced Vice President with a demonstrated history of delivering results in the financial services industry. Skilled in real time low latency C++ development on Linux & Windows. Worked across teams in Investment banking from pricing , risk management, exchange connectivity with focus on development of end to end solution. Follower of Agile Methodology working in global diverse team. Strong professional with a Master of Technology in Information Technology from IIT Bombay.
Session Details: Panel Discussion: Effective Data Management as a Pre-Cursor to AI 04-02-2021, 1:00 pm View In Agenda
Philippe Ruault
Head of Digital Transformation,BNP Paribas Securities Services
Biography: Philippe was appointed Head of Digital Transformation at BNP Paribas Securities Services in May 2016. In this role, Philippe is responsible for identifying, building and investing in the technology solutions driving change in the securities services industry, as well as delivering our Securities Services future business model. Philippe joined BNP Paribas Securities Services in May 2001 running projects and product development in the clearing, settlement and custody area. In this role, he successfully developed new client solutions including outsourcing for banks and brokers and a number of global clearing and settlement services. Philippe then moved to London (September 2009) as Head of Financial Intermediaries in the UK. He was appointed Global Head of Products for Local Clearing, Settlement and Custody in September 2011. In September 2014, he was appointed Head of Clearing and Custody Solutions, overseeing clearing and direct custody products, global network management and global custody product. Philippe started his career at JP Morgan in 1992 before moving to Accenture in 1995 as a senior consultant specialising in business integration. In 1998, he joined PricewaterhouseCoopers Management Consultants as a manager in the brokerage and retail banking consulting practice. Philippe is a graduate of the European Business School. Financial News Fintech 40: The people powering financial innovation In 2016, Philippe ranked in Financial News’ Fintech 40 league table, which lists the most influential people of financial technology in Europe.
Session Details: Chatbots and the Changing Customer Demographic – Ensuring that your Technology Fits the User 03-02-2021, 2:30 pm View In Agenda
Nils Mork-Ulnes
Head of Strategy, Investments AI,AIG
Biography: Nils creates data-driven, user-centric product strategies to help design teams build innovative AI products and experiences, using technology and design thinking to make people's lives less frustrating while ensuring business value is delivered. He has worked agency-side with clients such as Google, Facebook/Instagram, Virgin, UBS, and Sainsbury's. Now as client-side leading strategy for AIG’s AI products team, Nils is dedicated to transforming the financial services industry by using artificial intelligence, machine learning, deep learning, computer vision, and natural language processing to create new products.
Session Details: Keynote Case study: AI Innovation, How We Got to Where We Are Now 04-02-2021, 12:00 pm View In Agenda
Mukund Umalkar
Head of RegTech Partnerships,ING Bank
Biography: Mukund is the Head of RegTech Partnerships within ING. Mukund enables ING to partner with the innovative start-ups and scale-ups to solve most complex challenges for risk, compliance, operations and technology teams. Mukund is passionate about creating value through partnerships – including in areas such as regulatory change management, know your customer (KYC) and anti-money laundering (AML) processes. Prior to joining ING, Mukund was the Director of Innovation at Commonwealth Bank of Australia where he setup and led the bank’s London Innovation Lab. In this role, Mukund created multiple industry partnerships to jointly test innovative technology solutions in the market, while sharing skills, resources, costs and learning. Mukund has over 15 years of experience in leading technology strategy and digital transformation initiatives for global organisations. Mukund has an undergrad in Computer Science and received an MBA from Booth School of Business, University of Chicago.
Session Details: Examining The Future of RegTech 03-02-2021, 2:30 pm View In Agenda
Nouamane Cherkaoui
CIO – Director of Information Systems,Franfinance Fap, Société Générale
Biography: Nouamane is an experienced Chief Information, Transformation & Data Officer with a demonstrated history of working in the international financial services industry (Venture Capital, Global Banks -Retail, Insurance & Asset Management). Hi is skilled in IT Digital Strategy, Architecture, Open Banking & Insurance, Data Management, API, Cloud, Cybersecurity, Big Data & IA (RPA & ML).
Session Details: A Focus on Customer-Centricity with Digital Technology 03-02-2021, 1:30 pm View In Agenda
Dr Shiva Narayan
CEO,iBank
Biography: Banker for 30 Years. Building Banks & Smart City. Strategic Partner Hitachi & for many Banks on CBDC, FSS, Intense Technology, UNFYD, BhartiPay DirectPAY for UK & EMEA. Successfully Delivered Oyster for TFL, London Olympics, Bank Of England Corporate Credit Scoring Projects. Connected Banking & Payments Infrastructure. Researcher, Disruptor, Integretor, Innovator, Successfully Delivered Complex Hybrid Fintech, Telco Projects. Instrumental for creating Infrastructure and Architecture for many Challenger and Neo Digital Banks. NHS Open Data HSCIC. NHS Digital. Researching on Quantum Computing. Pioneer in Banking & Telecom Turnaround & Modernization. Open Banking & Payment Globalization. Managing a Mobile Telecom Financial Services and Remittances. Connects Quantum Super Computers to Banks and Building World's Biggest Exchange, 32 Banks Block chain Consortium, Thought leader, Author, Keynote Speaker, Lecturer and Philanthropist.
Session Details: The Next Goldrush: The Rush for Data and Business Intelligence 03-02-2021, 4:30 pm View In Agenda
Nicklas Nilsson
Senior Analyst,GlobalData
Biography: Nicklas is a Senior Analyst for GlobalData’s Thematic Research team. He has ten years’ experience in writing about and analysing the FMCG sector. Nicklas advises companies across a range of industries on strategic opportunities, such as product launches, marketing campaigns, digitisation and more. He was responsible for building up Euromonitor’s Nordic research desk, where he notably boosted ABC clients’ confidence in the company.
Session Details: Registration & Refreshments, Chairperson’s Opening Remarks 03-02-2021, 8:50 am Chair’s opening remarks 04-02-2021, 8:50 am View In Agenda
Santiago Castro
Chief Data Officer,FBN Bank
Biography: Chief Data Officer with extensive change management and project oversight experience acquired across international regions. Experience providing leadership and overseeing transformational change, management consulting, and stakeholder engagement functions. Comprehensive experience in areas of strategy and execution, business insights, and analytics. Provides data & technology leadership and act as a catalyst for culture change across organisations. Demonstrated success spearheading internal initiatives focused on process improvement, automation, regulatory compliance, expanding portfolio offerings and increasing business growth. Strong communicator focused on successful delivery, technical excellence and user adoption. Currently in charge of directing and overseeing the digital transformation of FBN Bank.
Session Details: Panel session: How Has COVID Changed your AI and Digital Strategy? 03-02-2021, 10:00 am View In Agenda
Mark Wilson
Data Governance,Handelsbanken plc
Biography: I was delighted to be asked to join Handelsbanken in April 2013 and help set up the Hertford Branch. Prior to joining Handelsbanken I spent 28 years working for a major UK high street bank undertaking a variety of roles, latterly as a Senior Premier Banking Manager in the Hertfordshire area. This was a relationship management role looking after the financial needs of personal customers who were in the main company directors, shareholders of business's, partners and sole traders.
Session Details: Panel Discussion: Effective Data Management as a Pre-Cursor to AI 04-02-2021, 1:00 pm View In Agenda
Jason Maude
Chief Technology Advocate,Starling Bank
Biography: Jason Maude is a coder, coach, and public speaker. He has over a decade of experience working in the financial sector, primarily in creating and delivering software. He is passionate about explaining complex technical concepts to those who are convinced that they won't be able to understand them. He currently works at Starling Bank as their Chief Technology Advocate and host of the Starling podcast.
Session Details: FIRESIDE CHAT: Lifting the Lid: Ensuring your AI Models can Stand up to Customer Scrutiny 03-02-2021, 4:30 pm View In Agenda
Janthana Kaenprakhamroy
CEO & Founder,Tapoly
Biography: Janthana is listed by Forbes as number 6 of the top 100 women founders to watch, and is among the Top Ten Insurtech Female Influencers according to The Insurance Institute. She is the founder of Tapoly, the leading on-demand insurance company for the sharing and gig economy, as seen in the Top 5 Insurtechs at the European Fintech Awards 2017. She is a chartered accountant and former investment banking professional, as well as a co-author of the InsurTECH Book.
Session Details: Debate Session: What the Financial Industry Really Want From Their AI Providers 04-02-2021, 9:00 am View In Agenda
Paul Middle
Propositions Development Director,RSA
Biography: Paul has worked at RSA for over 20 years, with the last 8 years in Connected insurance. In his latest role as the Proposition Development Director, Paul is responsible for helping RSA develop new strategic customer propositions that leverage the ever evolving supplier eco system. Paul’s role also helps guide and support the whole of RSA Group with defining and implementing its connected insurance and proposition innovation strategies. In Paul’s spare time, he enjoys running and has two children, Leo age 12 and Isla nearly 8.
Session Details: Panel session: How Has COVID Changed your AI and Digital Strategy? 03-02-2021, 10:00 am View In Agenda
Richard Marshall
Chief Technology Officer,Wealth Wizards
Biography:
Session Details: A ‘Robot in the Watchtower’ – Using AI to Oversee Risk 03-02-2021, 3:30 pm Debate Session: What the Financial Industry Really Want From Their AI Providers 04-02-2021, 9:00 am View In Agenda
Stephen Walker
Lead Analyst, Thematic & Fintech Research,GlobalData
Biography:
Session Details: Adapt or Die: How Machine Learning is Shaping the Future of the Financial Industry 04-02-2021, 1:45 pm View In Agenda
Neil Taylor
Vice President Data Strategy,Mastercard
Biography: Neil was born in the UK and attended schools and university in the south of England. A graduate in Business, Neil spent his formative years working for a technology holding company, expanding their operations into Africa and India. He then worked in engineering and medical data industries in the UK and USA before identifying emerging trends in the use of data for decision making. Neil subsequently joined Ordnance Survey (a UK Government Agency) and spent seven years developing his knowledge of data analytics, licensing and services in the world of geo-data and counter-fraud. Joining the board of Liv-ex in 2013, a global trading exchange, Neil led their data strategy, service development and technical integration with customers in 42 countries, transforming Liv-ex’ data function from a cost centre to a profit centre. Neil joined Mastercard in 2019 as VP of Data Strategy in which capacity he is responsible for driving the strategic use of data while navigating known & future data risks.
Session Details: AI in the Contect of Organisational Data Strategy and Governance 03-02-2021, 11:45 am View In Agenda
Thea Loch
Head of Strategic Shaping,Lloyds Banking Group
Biography: As Head of Strategic Shaping, Thea is focussed on defining what the Bank of the Future means for Lloyds Banking Group. Thea works at the forefront of Lloyds’ use of new technologies and how that will impact how we operate as a Bank to deliver new experiences to our customers and clients. Prior to Lloyds, Thea worked at IBM for over a decade across a diverse portfolio of financial services projects in digital, payments, product launch, operating models and M&A. There she was also involved in emerging technology and fintech strategy and has brought that innovative mind-set with her into the Bank alongside a passion and impatience to get to the future.
Session Details: Debate Session: What the Financial Industry Really Want From Their AI Providers 04-02-2021, 9:00 am View In Agenda
Arunita Roy
Machine Learning Specialist,Bank of England
Biography:
Session Details: Enabling Innovation in Spite of Barriers 04-02-2021, 2:15 pm View In Agenda
Melvin Quimis
Machine Learning and AI Specialist,Bank of England
Biography:
Session Details: Enabling Innovation in Spite of Barriers 04-02-2021, 2:15 pm View In Agenda
Martin Jacobs
Global Head of Digital Product for Custody and Fund Services,Citi Bank
Biography: Martin is the Global Head of Digital Product for Custody and Fund Services, which sits within the Prime, Futures and Securities Services business at Citi. Martin has over 20 years of industry experience gained across Custody and Fund Services within Product, Technology and Operations. Globally focused on Data Strategy solutions, Artificial Intelligence (ML, NLP, Vision, and Speech) and Emerging Technologies. Providing external and internal CFS clients with an exceptional user experience across a vast range of online applications. Before joining Citi in 2017, Martin spent 10 years at State Street leading their EMEA digitisation strategy for client engagement and was the EMEA product owner for client facing applications across Global Services. Prior to State Street, Martin held roles at J.P. Morgan, Northern Trust and BNY Mellon.
Session Details: Deploying NLP and Speech Models to Clients Globally to Ensure Customer Satisfaction 04-02-2021, 10:15 am Panel Discussion: Effective Data Management as a Pre-Cursor to AI 04-02-2021, 1:00 pm View In Agenda
Matthew Burton
Business Development Director UK,Omilia
Biography:
Session Details: How Financial Institutions used AI to save millions in 2020 04-02-2021, 10:45 am View In Agenda
David Nicholson
Analytics Product Manager ,BAE Systems Applied Intelligence
Biography: David is Analytics Product Manager within Financial Services at BAE Systems Applied Intelligence. His work includes setting the strategy and vision for the analytics product, enabling financial institutions to improve detection effectiveness and efficiency through the application of advanced analytics, in particular optimisation, machine learning, and artificial intelligence. David is also a hands-on senior data scientist with over 15 years’ experience developing data science solutions in the areas of financial crime, telco, cyber, defence & security. His work has resulted in several publications and international patents.
Session Details: Solution provider interviews – Meet Companies Who can Help you Right Away 03-02-2021, 10:45 am Spotlight session reserved for BAE Systems 03-02-2021, 3:00 pm View In Agenda
Henrik Eriksson
Technical Director, Europe,AMELIA, an IPsoft Company
Biography:
Session Details: Chatbots and the Changing Customer Demographic – Ensuring that your Technology Fits the User 03-02-2021, 2:30 pm View In Agenda
Sebastian Reeve
Director of International Go-To-Market, Intelligent Engagement,Nuance Communications
Biography: Seb Reeve is a customer experience industry leader who is always seeking to provide thought-leadership, lateral-thinking and decision-support for Fortune 1000 Enterprises who are both his customers and partners. Reeves has more than fifteen years of experience in deploying technologies to improve the user experience. He is currently one of the top managers in charge of the design, strategy and value proposition of Nuance’s Intelligent Engagement business which promotes the best practices in AI and Machine Learning to the world of Customer Experience.
Session Details: Panel session: How Has COVID Changed your AI and Digital Strategy? 03-02-2021, 10:00 am Swedbank’s AI Success Story: Connecting Front-end Virtual Assistant with Back-end Tools and Processes for a Personalized Customer Experience 03-02-2021, 2:00 pm View In Agenda
Dr Lewis Z. Liu
Co-founder & CEO,Eigen Technologies
Biography:
Lewis co-founded Eigen Technologies in late 2014. Having started his career as a consultant at McKinsey & Company in London, he then founded and led the Quantitative Finance & Strategies Division for Aleron Partners LLP, a boutique private equity advisory firm. He is also a former Senior Advisor to Linklaters LLP, where he co-founded the Tactical Opportunities Group, a deal origination team.
Lewis holds a Doctorate in Atomic & Laser Physics from the University of Oxford. During his studies at Oxford, Lewis invented a new class of X-ray laser, and the mathematics behind this invention was later abstracted into Eigen's core technology. Lewis received Harvard’s first Joint Bachelors in Fine Arts and Physics, as well as a Masters in Theoretical Physics, during which he conducted antihydrogen research at CERN.
Session Details: Solution provider interviews – Meet Companies Who can Help you Right Away 03-02-2021, 10:45 am Debate Session: What the Financial Industry Really Want From Their AI Providers 04-02-2021, 9:00 am View In Agenda
Hans Lindholm
Team manager Nina Centre of Excellence, Digital Banking,Swedbank
Biography:
Session Details: Swedbank’s AI Success Story: Connecting Front-end Virtual Assistant with Back-end Tools and Processes for a Personalized Customer Experience 03-02-2021, 2:00 pm View In Agenda
Sponsors
Omilia
SPONSORSHIP OPPORTUNITIES
To enquire about sponsorship opportunities for the conference, please contact:
Ben Lloyd-Davies
T: +44 207 936 6552
E: benlloyd-davies@arena-international.com
SPEAKING OPPORTUNITIES
The 2021 programme is written in collaboration with industry, if you have a case study, idea or just a comment, please contact:
Zoe Mainwaring
Senior Conference Producer
T: +44 (0) 20 7832 4323
E: Zoe.Mainwaring@arena-international.com