Auto dealerships across the US are facing a plethora of challenges: car prices remain at above-inflation levels, while increasing labor costs, supply chain difficulties, and a series of industry strikes mean that dealers need to support and better understand customers more than ever more in order to stay ahead of the curve.

This webinar, sponsored by Uber for Business, will delve into cutting-edge data, exploring how US dealers are responding to an evolving customer base to ensure they are future-fit and ready for the next decade.

Key takeaways from this webinar will be:

• How dealerships are adapting to customer expectations – and the associated costs
• The levels – and value – of a good customer satisfaction index (CSI) score
• How artificial intelligence (AI) adoption is ramping up