Unlocking Efficiencies: How AI and emerging technologies can streamline hospitality operations

4 proven ways to drive operational efficiencies

6

November

  • 3PM London / 10AM New York
  • Free
  • Why attend?
  • Speakers
  • Contact Us

Why attend?

The hospitality industry has faced multiple challenges in recent years, including a shrinking workforce, changes in customer behaviour, and budget cuts.

Inflexible, outdated, and costly systems seem unable to solve day-to-day challenges – whether it is guest experiences, long-term forecasting, or managing multiple delivery models. However, new innovations are now helping to address many of these issues.

Join us for this discussion with Nicholas Wyatt, GlobalData Travel and Tourism’s head of R&A; Jerrod Ng, SAP’s global hospitality lead; and Ahmed Abdallah, Talaat Moustafa Group Holding’s IT VP Deputy.

The panel will cover pressing challenges and opportunities, including:

    • The latest technological trends in travel and tourism
    • Strategies to enhance guest experience and increase occupancy rates
    • Ways to free up staff from repetitive tasks to mitigate against a lack of available workforce
    • How technology is being embraced by hospitality businesses

 

Join us for this interactive Q&A session on 6 November 2024, so you’re ready to expand your business in 2025.

  •  Improve guest experience
  • Create efficiencies for the staff
  • Real-time views into financial performance for quick reactions to market changes
  • How to leverage all customer and financial data to better understand guest/customer behavior

Speakers

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Jerrod Ng
Global Hospitality Lead
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Ahmed Abdallah
IT VP Deputy
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Nicholas Wyatt
Head of R&A, Travel & Tourism, GlobalData

Nick has over 14 years of experience in the business intelligence industry with particular expertise in market sizing, competitive assessment, company strategy, and product management. He leads the development and content production of new and existing products within GlobalData’s Travel & Tourism business information division. He is responsible for ensuring the design, publication and delivery of market-leading content to a diverse client base in the travel & tourism sector including DMOs, airlines, hotels and consulting groups. He also supports sales and consulting teams by directly engaging with industry stakeholders to understand and fulfil their needs.

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