International Hotel Technology Forum Asia 2020
After another successful year, a special thank you to all our attendees at the International Hotel Technology Forum Asia! Arena International is delighted to announce we will be returning to Singapore in 2020 for another superb year.
We have welcomed more than 120 attendees from across the region for two days of engaging presentations from the biggest names in the sector.
The 2019 programme looked three key themes:
- From disruption to adoption: Exploring how disruptive technologies are leading the way in the hotel industry
- Connecting Asia : Implementing AI, robotics, 5G, voice commands and mobile apps to enhance guest experiences and deliver exceptional services
- Identifying new business opportunities: Transforming the hotel industry through innovative technologies
International Hotel Technology Forum Asia will be returning in November in 2020. We look forward to seeing you all there!
WHAT TO EXPECT FOR 2020?
Who should attend this event?
This is an exceptional networking opportunity for industry accelerators.
Meet with like-minded peers in the hospitality industry to make valuable connection at this annual thought leadership platform, and find solutions to your challenges!
Don’t miss out on this incredible opportunity to join your peers and find common solutions to your main challenges!
Join 2 days of innovative sessions to learn from others’ experiences and find new technology that fit to your needs!
The forum will focus on learning best practices to keep engaging customers utilizing technology. Leave the 2 days of case studies, workshops and 1:1 business meeting with key takeaways and new technology to stay ahead of the game.
Did you know over most of the technology of today’s wi-fi service providers was designed and built before tablets and smart phones even existed. Service providers don’t tell you this, but it is one reason why wi-fi is so high on your guest complaint list, as their systems struggle to cope. On average, 79% of devices on a hotel network are smart devices – does your current provider allow you to communicate directly to your guest on their trusted device?
Danmagi is a new type of guest wi-fi service provider that is refreshingly transparent, honest and of high quality. Our technology has been built on a new type of platform for the new communication habits of your guests, regardless of type of device they bring.
Our vision is straightforward: Reliable quality guest internet that is easy to join and really works. We will significantly reduce guest complaints on wi-fi, increase guest satisfaction and boost hotel revenues.
Don’t have frustrated guests – come have a chat with us here at IHTF.
Danmagi is a global provider of hotel wi-fi services. We have highly professional teams and offices in 3 continents; Latin America, EMEA and Asia Pacific, but can support our clients anywhere. We are built fully redundant as standard.
 based on statistics from Danmagi’s systems
Specifically designed for Hotels, HUB allows for optimized and increased control of interdepartmental operations with ease.
With modules supporting Housekeeping, Food & Beverage, Maintenance, Guest Experience and the Management teams, HUB has proven to successfully cater to the operational demands of hotels ranging from those primarily for conference & business, to those targeting Resorts & Leisure.
HUB is symbol of flexibility; having a core team of developers solely focused on adapting the app to the specific needs of each hotel.
Such customization further allows the management team the great advantage to review analysed results, from both detailed and big-picture perspective, encouraging a greater understanding of their business' strengths and weaknesses – live, consistently in real-time.
HUB is the business support solution for operational optimization with a fresh and clean perspective on the past, present, and potential situation of any hotel.
Go beyond with your digital age transformation.
Why wait? Let's HUB your Hotel.
protel hotel software, founded in 1994, is one of the world's leading property management system (PMS) providers that develops and sells technology and service solutions specifically and exclusively for the hotel industry and related sectors.
protel's product portfolio caters to the individual needs of every market segment, from small individual hotels to multinational hotel groups. By offering licensed on-premises, software-as a-service (SaaS) as well as mobile solutions, protel provides clients with the flexibility to quickly adapt as their business needs change and evolve.
protel hotel management systems are cost-effective tools that enable central collecting, integrating and multiple use of data that provides the needed information to all areas of operation within the hotel at the push of a button. The consistent focus on the demands of a single industry makes protel one of the most experienced and successful providers of professional hotel management systems.
All-in-one hotel software solution
With more than 1,000 interfaces to external systems, such as PBX, PoS, yield management, online reservation, credit card, minibar and a high number of software extensions (sales and marketing, banquet, web booking engine, business intelligence, social media booking tools and emailing tools), protel offers a perfect all-in-one hotel software solution.
Leading hospitality in the cloud
SaaS solutions outsource the hardware, software and data to the internet cloud and open up new possibilities for the hotel industry's IT management. Web-based solutions are perfect for all hoteliers who value flexibility, mobility, reliability and security without having to manage the entire system themselves. protel offers two SaaS solutions: bookatonce and protel Air.
Being the first on the market to offer a cloud-based PMS with bookatonce in 2009, protel set its foot on a new frontier in the hospitality industry. bookatonce is an easy-to-use hotel management system catering to B&Bs, vacation rentals and small hotels. The free Personal Edition includes all essential functions you need to manage your hotel up to five rooms. The cost-effective Business Edition is for property owners who have more rooms and require more functionalities and comfort.
protel Air, launched in 2011, is a comprehensive, highly integrated and cost-effective web-based hotel management system that supports all areas of work at the front desk and behind the scenes. The broad spectrum of protel interfaces connects protel Air to other systems used in your hotel, such as PoS, PBX, backoffice, minibar, PayTV, reservation (IDS/IBE) and wellness.
On-premise hotel management
The protel Single Property Edition is a mature, internationally proven hotel management software for mid-market operators and large individual hotels. Check in, serve and check out your guests with the greatest of ease; protel SPE provides effortless processes and fast, reliable access to all crucial information.
As a central property management system, protel Multi Property Edition (MPE) can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. Let hotels reap the benefits of having clean data stocks and lean business processes.
Hospitality on the go: mobility with hotel apps
Mobility is a given in today's society and it is necessary to take care of business when it fits your schedule. protel for iPad is the first fully mobile hotel management system and the perfect solution for all who are aiming to exceed their guests' expectations in customer service.
Keeping IT simple in the hotel industry
protel and its products evolve around the hoteliers need to simplify daily business processes and the guests' quest for more speed, mobility and 'coolness'.
Having started with a simple electronic room plan in the mid-90s, protel's product portfolio has grown to encompass all operating processes within the hotel, from reservation and guest service to online marketing and distribution. The strategic forecast now depends on guest demands, the planning and implementation of complex pricing strategies and the evaluation of all information on the basis of business intelligence. By offering easy-to-use, reliable and evolving software systems, protel fulfils its obligation to keep IT simple.
Hotel software made in Germany
The company is headquartered in the German city of Dortmund, situated right in the centre of Europe between Paris and Berlin in one of the leading economic regions in the EU, the Rhine-Ruhr area. Cooperating with a dense network of international business partners and operating a branch in Dubai, protel is represented worldwide.
Almost 10,000 hotels and hotel management schools in 70 countries (including 3,000 SaaS registrations) attest to protel's high-level expertise, profound ingenuity and trusted reliability.
Powered by protel: four major firsts in the hotel industry:
- 1994: Launched the world's first windows-based hotel management system
- 2009: Launched bookatonce, world's first cloud-based hotel management system
- 2009: Launched bookatonce for iPhone, world's first native iOS hotel management app
- 2011: Launched world's first hotel management native iPad app (bookatonce, protel & protel Air)
To enquire about sponsorship opportunities for the conference, please contact:
T: +44 207 936 6539
Speaker Opportunities Content
The speaking faculty for 2020 is underway. If you would like to be involved, please get in touch below.
Head of Consumer Portfolio
T: +44 (0)20 7936 3645