International Hotel Technology Forum Asia 2021 - Virtual Experience

Danmagi

Company Description:

Did you know over most of the technology of today’s wi-fi service providers was designed and built before tablets and smart phones even existed. Service providers don’t tell you this, but it is one reason why wi-fi is so high on your guest complaint list, as their systems struggle to cope. On average, 79%[1] of devices on a hotel network are smart devices – does your current provider allow you to communicate directly to your guest on their trusted device?

Danmagi is a new type of guest wi-fi service provider that is refreshingly transparent, honest and of high quality. Our technology has been built on a new type of platform for the new communication habits of your guests, regardless of type of device they bring.

Our vision is straightforward: Reliable quality guest internet that is easy to join and really works. We will significantly reduce guest complaints on wi-fi, increase guest satisfaction and boost hotel revenues.

Don’t have frustrated guests – come have a chat with us here at IHTF.

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Danmagi is a global provider of hotel wi-fi services. We have highly professional teams and offices in 3 continents; Latin America, EMEA and Asia Pacific, but can support our clients anywhere. We are built fully redundant as standard.

Company Website: http://www.danmagi.dk/en/home

protel

Company Description:

protel hotel software, founded in 1994, is one of the world's leading property management system (PMS) providers that develops and sells technology and service solutions specifically and exclusively for the hotel industry and related sectors.

protel's product portfolio caters to the individual needs of every market segment, from small individual hotels to multinational hotel groups. By offering licensed on-premises, software-as a-service (SaaS) as well as mobile solutions, protel provides clients with the flexibility to quickly adapt as their business needs change and evolve.

protel hotel management systems are cost-effective tools that enable central collecting, integrating and multiple use of data that provides the needed information to all areas of operation within the hotel at the push of a button. The consistent focus on the demands of a single industry makes protel one of the most experienced and successful providers of professional hotel management systems.

All-in-one hotel software solution

With more than 1,000 interfaces to external systems, such as PBX, PoS, yield management, online reservation, credit card, minibar and a high number of software extensions (sales and marketing, banquet, web booking engine, business intelligence, social media booking tools and emailing tools), protel offers a perfect all-in-one hotel software solution.

Leading hospitality in the cloud

SaaS solutions outsource the hardware, software and data to the internet cloud and open up new possibilities for the hotel industry's IT management. Web-based solutions are perfect for all hoteliers who value flexibility, mobility, reliability and security without having to manage the entire system themselves. protel offers two SaaS solutions: bookatonce and protel Air.

Being the first on the market to offer a cloud-based PMS with bookatonce in 2009, protel set its foot on a new frontier in the hospitality industry. bookatonce is an easy-to-use hotel management system catering to B&Bs, vacation rentals and small hotels. The free Personal Edition includes all essential functions you need to manage your hotel up to five rooms. The cost-effective Business Edition is for property owners who have more rooms and require more functionalities and comfort.

protel Air, launched in 2011, is a comprehensive, highly integrated and cost-effective web-based hotel management system that supports all areas of work at the front desk and behind the scenes. The broad spectrum of protel interfaces connects protel Air to other systems used in your hotel, such as PoS, PBX, backoffice, minibar, PayTV, reservation (IDS/IBE) and wellness.

On-premise hotel management

The protel Single Property Edition is a mature, internationally proven hotel management software for mid-market operators and large individual hotels. Check in, serve and check out your guests with the greatest of ease; protel SPE provides effortless processes and fast, reliable access to all crucial information.

As a central property management system, protel Multi Property Edition (MPE) can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. Let hotels reap the benefits of having clean data stocks and lean business processes.

Hospitality on the go: mobility with hotel apps

Mobility is a given in today's society and it is necessary to take care of business when it fits your schedule. protel for iPad is the first fully mobile hotel management system and the perfect solution for all who are aiming to exceed their guests' expectations in customer service.

Keeping IT simple in the hotel industry

protel and its products evolve around the hoteliers need to simplify daily business processes and the guests' quest for more speed, mobility and 'coolness'.

Having started with a simple electronic room plan in the mid-90s, protel's product portfolio has grown to encompass all operating processes within the hotel, from reservation and guest service to online marketing and distribution. The strategic forecast now depends on guest demands, the planning and implementation of complex pricing strategies and the evaluation of all information on the basis of business intelligence. By offering easy-to-use, reliable and evolving software systems, protel fulfils its obligation to keep IT simple.

Hotel software made in Germany

The company is headquartered in the German city of Dortmund, situated right in the centre of Europe between Paris and Berlin in one of the leading economic regions in the EU, the Rhine-Ruhr area. Cooperating with a dense network of international business partners and operating a branch in Dubai, protel is represented worldwide.

Almost 10,000 hotels and hotel management schools in 70 countries (including 3,000 SaaS registrations) attest to protel's high-level expertise, profound ingenuity and trusted reliability.

Powered by protel: four major firsts in the hotel industry:

• 1994: Launched the world's first windows-based hotel management system
• 2009: Launched bookatonce, world's first cloud-based hotel management system
• 2009: Launched bookatonce for iPhone, world's first native iOS hotel management app
• 2011: Launched world's first hotel management native iPad app (bookatonce, protel & protel Air)

Company Website: http://www.protel.net/

SALTO Systems SL

Company Website: www.saltosystems.com

HUB Buildings

Company Description:

Specifically designed for Hotels, HUB allows for optimized and increased control of interdepartmental operations with ease.

With modules supporting Housekeeping, Food & Beverage, Maintenance, Guest Experience and the Management teams, HUB has proven to successfully cater to the operational demands of hotels ranging from those primarily for conference & business, to those targeting Resorts & Leisure.

HUB is symbol of flexibility; having a core team of developers solely focused on adapting the app to the specific needs of each hotel. 

Such customization further allows the management team the great advantage to review analysed results, from both detailed and big-picture perspective, encouraging a greater understanding of their business' strengths and weaknesses – live, consistently in real-time.

HUB is the business support solution for operational optimization with a fresh and clean perspective on the past, present, and potential situation of any hotel.

Go beyond with your digital age transformation.  

Why wait? Let's HUB your Hotel.

Company Website: https://www.hub-buildings.com/landing

ResortSuite

Company Description: Since the year 2000, ResortSuite’s unique hospitality software solutions have helped some of the world’s most prestigious spas, clubs, hotels and resorts better manage their multi-service properties. Designed to promote operational excellence, ResortSuite offers flexible and fully integrated solutions to streamline operations, increase revenue and deliver exceptional guest experiences. ResortSuite’s modular solutions cover all hospitality facilities including SPA, PMS, CLUB, GOLF, F&B, CATERING, RETAIL and SKI. Detail-rich guest profiles including past reservations, services used, purchases, preferences and alerts, are centrally stored and shared across all departments, providing staff the ability personalize every interaction. Extended WEB, SOCIAL and MOBILE applications provide even more opportunities to drive business by giving guests full-access to book accommodations, spa treatments, dining, activities, classes, tee times and more all via your website or Facebook fan page.  Other tools like ResortSuite CONNECT enable automated reservation / follow-up communications and help produce highly targeted e-marketing campaigns to promote future visits.

Company Website: www.resortsuite.com

XN Protel Systems

Company Description: Xn protel Systems is a global hospitality management software company specialising in PMS, CRS, POS and AMS solutions. Its highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimise revenue generation, simplify service operations and enhance the quality of guest communications. Xn protel’s next generation, global solutions are highly scalable, feature-rich and backed by outstanding customer service and support. Its dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. They provide the best advice, solutions and support so customers achieve their business goals. The company’s commitment to the Industry, its customers and its partners is to create and deliver open, cloud-native products that break down traditional technology and integration barriers. Xn protel takes pride in being easy to do business with.

Company Website: http://www.xnhotels.com/

ACT International

Company Description: ACT International (ACT Int’l) is the global technical and services arm of Advanced Computer Technology (ACT), a prominent System integration organization that has been leading the ICT industry for more than 30 years. Our unique ability to serve as a one-stop shop for hospitality solutions with dedicated, skilled and professional personnel for every operational area, has continuously generated satisfied customers worldwide.

Company Website: http://www.act-international.tech/

Duetto

Company Description:

Duetto’s Revenue Strategy Platform and suite of cloud applications address hospitality’s complexity in distribution and technology, providing powerful solutions that increase conversion, guest loyalty and revenue.

Company Website: http://www.duettocloud.com/

Fairmas

Company Description: Fairmas GmbH, headquartered in Berlin, is a software company specializing in financial planning, revenue monitoring and management reporting solutions specifically for the hospitality industry. Since 2003, the focus has been the user-driven development of innovative, tailor-made software. Currently, more than 11,000 users in over 4,000 hotels worldwide use Fairmas solutions.

Company Website: http://fairmas.com

France 24

Company Website: https://www.france24.com/en/

Helius Hospitality

Company Description: Helius is an emerging hospitality innovations company, with a passion and mission towards guest satisfaction and operational efficiency. Rooted from the guest frustrations and hotelier nightmares, we envisioned a unified hotel ecosystem that ensures the fulfilment of the cycle for guest satisfaction. With its unique approach and propriety solution, Helius Platform delivers intelligent and intuitive processes that enable hoteliers to achieve and sustain the highest quality standards coupled with exceeding guest expectations. Built on cloud, using mobile technology and Artificial Intelligence, Helius creates an open, transparent & collaborative environment, empowering staff with smart and sophisticated tools while enabling guests with an easy way to communicate with staff. Every hotel has experience and passion and we bring the expertise and innovation, together to help hoteliers create the wonderful story of a hotel with rich guest experience. The dynamic nature of Helius is perfect for all size hotels - be it a small boutique or a mega-resort or a global chain.

Company Website: www.helius.io

Karhoo

Company Description: Karhoo allows Travel & Hospitality companies to resell taxi and private-hire services on their websites and mobile apps. Doing so, they can make door-to-door travel easy for customers, enrich their offering and loyalty programmes, and start positioning their brand in the striving mobility-as-a-service market. Karhoo has sourced mobility providers worldwide and offers simple solutions to implement global, best-in-class e-hailing experiences in reduced time, while generating new ancillary revenues.

Company Website: http://www.karhoo.com/hospitality/

Easygoband

Company Description: Goguest by Easygoband is an integration platform that empowers your hotel to operate easier and faster. Our unique system comes with a set of capabilities to efficiently interact with your guests and connect all your data, PMS and any other existing software in a single platform, with the only support of NFC wearables and the customer's mobile.

Company Website: www.easygoband.com