• Technology evangelist & adoption: Developed supply chain analytics and master data management Centers of Excellence to streamline data creation/maintenance/retirement, KPI dashboards, and data-driven decision-making.
• Organizational design: Implemented global supply chain, analytics, supplier quality, New Product Introduction (NPI), warehousing, e-Commerce, & Facilities teams to improve operational efficiencies and customer service.
• Supplier/supply chain performance, risk, compliance, and quality management: Lead adoption of ISO 13485:2016 and MDSAP in supply management (supplier lifecycle management, global audit program, CAPA, change management, quality agreements, CMO/OEM collaboration).
• Process development: Designed and deployed global supplier/supply chain risk assessment program focused on supplier risk profile, mitigation, and governance. Developed global standard supplier audit program and leveraged regional/in-country Lead Auditors. Designed CD/S&OP processes focused on balancing customer service, inventory, and operations efficiencies within FDA 21CFR Parts 820 & 210 regulated organizations.
• Strategic sourcing: Managed and lead various commodity-focused procurement teams including electro & electro- mechanical (instrument), biological & chemical (reagent and laboratory consumables), plastics & resin (injection molding), indirect (travel, fleet, facilities management, HR, IT, equipment, MRO, JanSan, critical Space) and partner/alliance operations (CMO/OEM) towards improved quality, cost, and total value.
• Entrepreneur: Principal and founder of the Biotech Supply Chain Academy (BSCA), which is dedicated to the education of professionals who serve the needs of patients, point-of-care healthcare organizations, and the Life Sciences industry. CEO and Founder of Mission City Consulting, which provides end-to-end supply chain and quality operations consulting, education, and advocacy in private industry, higher learning, and government.
• Educator and Mentor: Undergraduate and graduate school adjunct lecturer and faculty advisor at UC Davis Graduate School of Management, CSU Sacramento College of Business, Santa Clara University Leavey School of Business, the University of San Francisco School of Management, and Golden Gate University E.S. Ageno School of Business. Course work: Operations management & information systems, supply chain management, sustainable operations management, and MBA capstone integrated management operations.