Les Sparrow has been with World Courier for 20 + years. He is currently the Senior Manager, Cold Chain Technology for this specialty global transportation company that supports the bio/pharm industry in the rapid and secure transport of clinical supplies and diagnostic materials. Les leads a team that interfaces with every intra-company department, monitoring all temperature control related activity. In this role, it is his responsibility to ensure that the company meets or exceeds client expectations by using optimum logistical planning and the most current tools to maintain temperature integrity. This group creates and modifies SOPs that secure this goal.
Over the course of Les’ tenure with the company he continues to interface with clients and employees in a training and/or consultant capacity in the areas of dangerous goods, cold chain, documentation and packaging. He has also been very involved in working with the airlines and cargo management.