Mackenzie Clavin is the Head of Behaviour, Strategy and Insights for Life & Health Underwriting at Swiss Re. Her research focuses on matters of Human Biases in insurance, Health & Wellness and Customer Behaviour. Mackenzie worked as a Management Consultant in Financial Services for PwC and EY. She has a Masters in Cognitive and Decision Science from UCL, as well as a Bachelors in Biochemistry and Management from Imperial College London.