Mark Turner is Head of FM Systems & Reporting at BAM FM, based in Glasgow, where he leads the strategy, delivery, and optimisation of digital systems across facilities management operations. With deep expertise in CAFM platforms, asset management, and information standards, he is responsible for ensuring that data, systems, and reporting underpin safe, compliant, and high‑performing FM services across a diverse portfolio of UK contracts.
Mark plays a central role in BAM FM’s digital transformation agenda, leading the evaluation and implementation of technologies spanning asset capture and verification, CAFM integrations, digital twins, BMS/IoT, and performance reporting. He has been instrumental in high‑profile initiatives such as the Digital Twin implementation at Dunfermline Learning Campus, aligning operational FM needs with ISO 19650 information management principles, SFG20 maintenance standards, and emerging best practice in whole‑life asset data. His work bridges operational delivery, technology vendors, and senior leadership, ensuring solutions are both technically robust and commercially viable.
Known for his outcome‑focused and evidence‑led approach, Mark regularly produces executive‑level reporting, business cases, and award submissions that translate complex technical programmes into clear organisational value. He is also responsible for building and leading the FM Systems & Reporting team, supporting capability development, onboarding, and continuous improvement. Throughout his work, Mark is driven by the belief that high‑quality information and well‑designed systems are critical enablers of safer buildings, better performance, and more sustainable FM outcomes.