Natalie Townsend, Digital Advisor, IQVIA

Natalie Townsend is a Digital Advisor for IQVIA. She is responsible for providing guidance to the life science industry on leveraging technologies to orchestrate data, and people, to improve human health.

Natalie has over 16+ years industry experience in designing, implementing and supporting eClinical solutions to address the myriad of challenges faced across biopharmaceutical organizations. Her experience with clinical trials spans a broad range of sponsors and therapeutic areas across all phases and regions, allowing her to appreciate the differing technology considerations from individual study designs to large enterprise-wide SaaS implementations to patient-centric initiatives.


Prior to joining IQVIA Natalie provided detailed platform demonstrations and technical expertise as a Solution Consultant at Medidata. By collaborating with all stakeholders, she converted challenges and needs into meaningful solutions, helping cross-functional teams become more efficient and effective via digital innovation.


Natalie studied Sociology with the Open University, is certified in ITIL, has run many successful Kaizen events during her career and is a keen speaker at webinars and industry events. She is proud to be a member of key networks including the Healthcare Businesswoman’s Association (HBA), the Drug Information Association (DIA) and attends the local Toastmasters club in her hometown of Nottingham, UK.  Natalie is also a keen contributor to the Critical Path Institute (C-PATH) ePRO consortium.