Archives: Speakers

•Proven skill in leadership and the ability to overcome/solve any problems
•Outstanding written and oral communication skills
•Confident in making independent decisions
•Personable and persuasive in communicating creatively with a variety of people from culturally diverse backgrounds and economic levels
•Experienced in applying GMP in both a lean and batch manufacturing environment
•More than 7 years experience in supervising, training, and teaching subordinate personnel
•Very well organized and able to motivate others
•Proficient in the use of computer software such as Microsoft Office, including extensive statistical analysis using Excel and Kadd add-in; experienced at creating surveys using online websites such as survey monkey, questionpro, etc.
•Clearable to Secret level of Security Clearance

With over 20 years’ experience delivering award-winning campaigns, Sarah brings deep industry insight and infectious enthusiasm to everything she does. She’s worked across in-store, CRM, email and digital customer experience, with over a decade spent client-side in financial services before joining MLP. Her passion lies in creating loyalty strategies that actually work – turning customers into brand advocates and helping businesses build meaningful, profitable relationships. Sarah’s all about making loyalty more human (and more fun), and she’s never short of real-world stories, straight-talking advice, and a healthy dose of energy.

Sian is a Marketing and Loyalty Strategist at MLP, where she helps brands build stronger, more authentic relationships with their customers. A Certified Loyalty Expert™ with five years of client-side experience in loyalty, incentives, and promotions, Sian brings a fresh perspective to strategy; combining creativity, psychology, and technology to drive deeper engagement. Guided by the belief that “loyalty is earned when you listen, engage, and serve better than anyone else,” she’s passionate about keeping marketing meaningful, human-centred, and results-focused.

Nadia is a Marketing and Propositions Manager at MLP, where she specialises in the financial services and insurance sector. She works with MLP’s key clients to create customer engagement, retention and loyalty strategies that build stronger, more meaningful relationships. With a deep understanding of customer behaviour, Nadia helps brands navigate customer journeys and develop propositions that drive customer engagement, profitable behaviours and loyalty.

Michael C. Morton is Senior Director of Government Affairs and Policy at Medical Alley and a seasoned medical device regulatory consultant. He brings over 30 years of experience in quality, clinical, and regulatory affairs, including serving as Vice President of Corporate Regulatory Affairs at Medtronic, where he led public health policy advocacy and internal regulatory strategy.

Michael has held leadership roles at CarboMedics, W.L. Gore & Associates, Alcon Labs, and Sorin Group. He is a Fellow and Board member of the Regulatory Affairs Professionals Society (RAPS), and has played key roles in industry groups like AdvaMed, including chairing the PMA and Pediatric Devices Working Groups.

He has represented industry in global regulatory harmonization efforts through the Global Harmonization Task Force and the International Medical Device Regulators Forum. Focused primarily on U.S. regulation, Michael has contributed to FDA legislation, guidance documents, and regulatory policy development.

Recognized for his collaborative approach with the FDA, he has trained advisory committee members, participated in FDA workshops, and served as the industry representative on the FDA Circulatory System Devices Advisory Panel, for which he received an FDA service award.