Archives: Speakers

• Based in Germany
• Since 22 years of experience  in industry
• Since 18 years with Boehringer Ingelheim
• 15 years of expertise in Risk-Based Quality Management (RBQM), with a proven track record of driving innovation and process evolution

Thomas brings over 20 years of experience in digital innovation, with a decade dedicated to digital & health tech across clinical trial and commercial settings from both academia and the industry. He has collaborated with both emerging startups and established digital health companies, supporting over 20 markets in selecting and implementing digital health technologies. In addition to this role, Thomas actively advises and mentors startup companies through global accelerator programs and lectures MBA participants.

Amir Ahari is a Persian / Swiss national having lived and worked since 1988 in Germany and Switzerland. He gained his mechanical engineering, business administration and health economics and outcomes research education in various renowned institutions and brings across 20 years of professional work experience and 13 years in pharmaceutical manufacturing, contracting, market access and evidence generation operations.

Since 2018 he is co-leading the only global SMA disease patient registry and acts as global studies and alliances lead for registries and registry-based studies. He also has a new role within the Novartis Organization as global SME for Patient Registries. Father of a 9 ½ years old son, he speaks fluently 5 languages and enjoys in his private time playing basketball, golf, skiing and visiting live music events.

Andrew Park has spent more than a decade designing, deploying, and consulting on customer experience programs for global Fortune 1000 companies. Andrew provides strategic counsel to his clients, architecting and evolving their customer experience initiatives to deliver maximum business and relationship impact. In his current role as Head of Strategic Markets, he oversees the Go To Market, partnership, and customer experience initiatives for Suralink’s highest priority markets.  He is CCXP certified, a recipient of CXPA CX Impact Award, the author of several white papers, an experienced speaker, and regularly contributes to public conversations about customer experience in forums like the Huffington Post, Inc, and Forbes.