Archives: Speakers

Elliot is the Commercial Director for Assurant Europe, responsible for the strategic development and optimisation of Assurant’s device protection portfolio across Banking, Retail and Mobile Network Operators. With over 20 years experience in the Insurance sector, Elliot has held a wide range of roles at Assurant including European Partnership Development, Contract Management & Sourcing, M&A and Corporate Strategy. With a specialism in embedded Insurance dating back to 2006, Elliot was part of the team that set up Assurant’s largest digital retail protection scheme in Europe.

Carolyn is a visionary Chief Technology Officer (CTO) and technology leader with two decades of experience driving digital transformation and scalable innovation. Throughout her 20-year career, Carolyn has bridged the gap between complex technical solutions and overarching business strategy. In her current role as CTO, she leads high-performing engineering teams that build resilient systems powering internal and external users worldwide. Carolyn has pioneered multiple enterprise-level technology rollouts that accelerated time-to-market and significantly reduced operational costs. She possess a proven track record of scaling technology organizations through strategic investments, data-driven decisions, and a steadfast commitment to operational excellence. Beyond the solutions, Carolyn is deeply passionate about fostering inclusive engineering cultures and mentoring the next generation of tech leaders. She is the founder of the Women in Technology employee network at Hiscox, focused on encouraging and empowering a diverse workforce.

With extensive experience in customer operations and digital transformation, Leigh brings a practical lens to the adoption of conversational AI in insurance. Passionate about innovation with purpose, Leigh focuses on how AI can support frontline teams, improve accessibility, and strengthen customer engagement across the insurance journey.

Dr Trisha Shamp is Vice President of Medical Services for Nucleus Network’s US clinical research unit and brings over 20 years of leadership in Phase 1 to 4 clinical trials. A globally recognized leader in renal pharmacokinetics, she is sought after by pharmaceutical and biotech sponsors for her expertise in renal PK study design, execution, and regulatory strategy. Under her direction, Nucleus Network’s Minneapolis site has built a state-of-the-art dialysis program supporting renal impairment studies, and she has been instrumental in accelerating proof-of-concept studies from preclinical discovery to early-phase clinical validation. She continues to practise critical care medicine, holds certifications as a Cardiovascular PA, in Hemodialysis, and in Adult ECMO, and is passionate about integrating artificial intelligence into clinical trial design.

Dr Graham Wood is Chief Scientific Officer at Nucleus Network and brings over 26 years of clinical research experience to the role. He provides global scientific leadership, advising clients on clinical pharmacology study design and overseeing complex studies, with a particular focus on the Minneapolis clinic. He holds a PhD in Neurology and Neurosurgery from McGill University and has contributed to more than 350 first-in-human studies and over 2,000 trials in clinical pharmacology. His career includes senior executive roles in leading clinical research organizations and biotechnology companies, and his strategic leadership and operational focus continue to drive innovation across Nucleus Network’s global operations.

With over 20 years of experience in customer sales, service and success, Leanne brings a practical, human-centred perspective to digital transformation in insurance. She has spent the past six years with the Staysure group organisation, leading digital customer service teams across the UK and Sri Lanka and now designing conversational AI experiences that simplify complex processes and better meet customer needs.

Combining frontline and leadership experience, Leanne understands both customer expectations and operational challenges. This informs her approach to creating AI-driven interactions that are efficient, empathetic, and trustworthy.

Leanne’s work focuses on improving customer outcomes, streamlining service delivery, and ensuring conversational AI delivers meaningful business value.

Piers Bishop is Regional Vice President of Sales at Seismic, leading go-to-market strategy for EMEA Financial Services. He works with leading insurance and financial services organisations to harness AI-driven sales enablement — helping firms empower their advisors, strengthen client relationships, and deliver compliant, personalised experiences at scale.

Kimberly Prabhu is a clinical research and quality professional with deep experience across global clinical programmes in oncology, rare diseases, ophthalmology, and radiopharmaceuticals, spanning Phase I through IV. She specialises in inspection readiness (FDA, EMA, MHRA, Health Canada, TGA) and quality systems oversight, including GCP compliance, TMF management, risk-based monitoring, and CAPA oversight. Certified as CCRP and CCRA, Kimberly has led cross-functional teams as a VP/Director-level clinical leader. She is President and Founder of KRP Scientific Inc. and serves as US Clinical Quality Partner for The QARP Academy.