Archives: Speakers

With over 20 years’ experience delivering award-winning campaigns, Sarah brings deep industry insight and infectious enthusiasm to everything she does. She’s worked across in-store, CRM, email and digital customer experience, with over a decade spent client-side in financial services before joining MLP. Her passion lies in creating loyalty strategies that actually work – turning customers into brand advocates and helping businesses build meaningful, profitable relationships. Sarah’s all about making loyalty more human (and more fun), and she’s never short of real-world stories, straight-talking advice, and a healthy dose of energy.