Anthony Eghan is a highly experienced business and technology professional with a proven track record of helping organisations improve customer experience, operational performance and service delivery. Combining strong commercial insight with deep technical expertise, he has spent his career working with businesses across regulated industries, supporting digital transformation programmes, stakeholder engagement and innovative solutions that drive measurable results.
Known for his collaborative approach and ability to connect strategy with practical execution, Anthony has successfully worked with senior leaders, clients, and cross-functional teams to deliver impactful outcomes. His expertise spans consulting, business development, customer operations, and technology-enabled change.
Passionate about continuous improvement and innovation, Anthony is also an advocate for professional development and knowledge sharing. His engaging style, industry experience, and commitment to excellence make him a valued contributor at conferences, industry forums, and leadership events.
Andreza Pires is Strategy Director at CI&T EMEA, where she leads digital product strategy and experience design for complex platform ecosystems across financial services and living sectors. She brings extensive experience in product leadership, user research, and large-scale platform delivery, with a focus on creating accessible, user-centred solutions.
Andreza was the product lead in the concept creation of Project Nemo, an initiative focused on improving financial accessibility for adults with learning disabilities. Working alongside a cross-sector team, she helped shape the product vision, user experience, and strategic direction of the app.
She focuses on translating business strategy and user insight into scalable digital products, with experience spanning digital transformation programmes in payments, insurance, hospitality, industrial manufacturing, and logistics across Europe, the United States, and Latin America.
Prerna is COO of Freedom, a fintech building the payments and income layer making it easier for retirees to access and manage money they spent decades saving. She was part of the founding team at Project Nemo, leading strategy, operations, and its outputs including the podcast and resource hub. The team won the Money20/20 Grand Prix Diamond Award. Her career spans twenty years in financial infrastructure, including serving on the founding team at ClearBank, as COO at Seccl, and through Rygur, where she advises banks, fintechs and regulators across the UK, Middle East, India and North America. She backs early-stage impact businesses through Vriksh Impact Partners and mentors girls in Navi Mumbai through Shaktii Education. Her work has been recognised by the Innovate Finance Women in FinTech Powerlist, ETA 40 Under 40 and the PayTech Awards.
Declan Ivory, VP of Customer Support at Fin (formerly Intercom), is an experienced senior leader with a passion for building and developing high-performing teams and applying digital technologies to support organizations through major business transformation. Prior to joining Fin, Declan worked for nearly a decade at Amazon Web Services, Tableau Software, and Google Cloud, where he specialized in building scaled support operations, improving operational excellence, and driving technical innovation in the delivery of support. At Fin, Declan is driving an AI-first ‘Customer Service’ strategy that is focused on transforming the customer experience, enhancing the support role, and moving support to be a real driver of value for the business. Designing customer journeys that are smarter, faster, and deeply human where needed.
Seasoned biotechnology executive and entrepreneur. Experience in all aspects of drug development, research and business development.
Clarice Brambilla is an analyst in GlobalData’s Energy Transition research division. With experience working in renewables with an Indian start-up company, as well as having completed the Postgraduate Diploma in Law at BPP, Clarice is passionate about analyzing technologies and policies intended to have a positive impact on the environment
Joy Bartholomew, PhD, is the Senior Director of Research Operations at The Cancer & Hematology Centers (CHC), where she oversees Phase II-IV interventional and noninterventional clinical trials across seven community oncology locations throughout Michigan. Her career has spanned both clinical practice and research, focusing on improving outcomes for adult and pediatric cancer patients through clinical trials. Having led research operations in large metropolitan academic centers as well as rural community settings, Joy brings extensive experience operationalizing clinical research and integrating post-approval studies into routine oncology care.
