Archives: Speakers

For more than two decades, Maarten Edelman has worked at the intersection of hospitality and technology, helping hotels turn fragmented guest data into meaningful experiences. At dailypoint, he focuses on clean data, CRM, and personalization: because in luxury hospitality, technology should support the magic, not replace it

Kent Luton is a Managing Director at KPMG with 25+ years of experience in leading sales transformation initiatives for Global 500 companies, including across the financial services and insurance sector. He specializes in Sales Performance Management (SPM) and helping clients optimize their sales and service channels to drive business results.

Kent has a proven track record of architecting and delivering complex transformation programs focused on sales enablement and incentive compensation. He is passionate about designing and implementing innovative strategies that achieve measurable growth and operational excellence for his clients.

Karlyn Carnahan leads the insurance practice for Celent for North America. She is based in San Francisco and focuses on issues related to the intersection of business and technology with an emphasis on how technology can improve business practices. Karlyn is the lead analyst for questions related to distribution channels, product management and underwriting and the technologies and insurtechs that accompany those areas. She joined Celent with an extensive career in the insurance industry and holds an MBA from Stanford Business School and a Certified Property Casualty Underwriter (CPCU) designation.

Therrien has spent his career helping enterprise organizations address structural challenges across revenue strategy and execution. His work has helped leaders understand how systems and incentives shape behavior and outcomes across complex organizations. He previously served as the Vice President, CRO and Revenue Performance Management Advisory Practice at Anaplan. Prior to Anaplan, he led the Sales and Revenue Operations advisory practice at Forrester Research (formerly SiriusDecisions).

Erica McEwan is an award-winning Production Designer, creative lead and visual storyteller with 20+ years’ experience shaping the look, feel and meaning of film and television. Working across production, development and post, she brings a rare end-to-end view of how ideas become worlds, and how those worlds influence what audiences believe is possible.

Fusing graphic design, motion graphics, identity and live-action craft, Erica’s speciality is visualising “near-future” realities: taking complex themes like automation, surveillance, connected infrastructure and systemic failure and turning them into believable environments you can step into. She doesn’t just design sets; she designs the visual logic of a world, making the abstract feel inevitable.

Her career highlights include work across the first 19 Black Mirror films, HBO’s His Dark Materials, Doctor Who, and most recently the BBC and Disney+ limited series The War Between the Land and the Sea. Erica’s work, and the work of her teams has been recognised by BAFTA, the Art Directors Guild and the Royal Television Society.

At the Digital Transformation in Insurance Conference, Erica brings an “out-of-industry” lens to the panel Insurance Black Mirror “Stress testing the failure models, so innovation doesn’t backfire”, introducing a session that explores what happens when IoT, AI and automation create new systemic risks, and why resilience, governance and thoughtful design are the rails that stop innovation becoming a single point of failure.