Archives: Agenda

Interactive Tech Solution Debate: Revenue Beyond the Room: Revolutionising Revenue Management with Data-Driven Personalisation

  • The key to using guest data to drive reservation volume with competitive offerings
  • Calculating revenue per guest for increased monetising opportunities and effective inventory planning
  • Measuring performance on the whole guest experience
  • Maximising revenue with attribute-based pricing and tailored upgrades from behavioural insights
  • Harnessing AI software for Business Intelligence and hyper- personalisation

Machine Learning and Gen AI Meet Revenue Management

  • How innovative technology drives revenue growth and maximizes direct bookings
  • Dual Revenue Management: The key to accelerating direct booking growth
  • Dynamic advertising budgeting & data-driven SEO: Digital Marketing game-changers for OTA independence
  • The future: #ConversationalSelling, #HyperPersonalization, #AIBE, #AsynchronousUpselling, #AsynchronousPayment

Launching Large-Scale Guest-Centric Operations into a Digital Future

  • AI with a watchful eye: Transforming safety and security in direct-to-room models using AI CCTV
  • First-class inspiration from frictionless airline tech innovation
  • Bringing identity checks offline for seamless customer experiences
  • Redirecting the guest journey with reception locations driving more revenue
  • Overcoming voice recognition barriers for successful AI Contact Centre Bots

The Compliance Trap: Why Hotels Must Think Beyond the Checklist

  • How compliance standards have evolved since 2015 and their impact on the hospitality industry
  • Why many hotels continue to operate on outdated IT systems despite increasing security threats
  • The disconnect between compliance audits and achieving real cybersecurity protection
  • A practical approach to aligning compliance requirements with robust security solutions